Head of Operations at Ceviant Finance

Ceviant is a leading B2B2C fintech group redefining financial services in the UK and Nigeria through a unified, robust ecosystem of technology-driven solutions and trusted experts that empowers businesses and wealth builders to move money smarter, grow faster, and operate with confidence.

We are recruiting to fill the position below:

Job Title: Head of Operations

Location: Lagos
Employment Type: Full-time
Entity: Ceviant Finance House
Reports to: Executive Director

About the Role

• The Head of Operations is a senior leadership role responsible for driving operational excellence across Ceviant Finance House.
• You will oversee all core operational units—including credit operations, treasury operations, settlements, internal controls, process governance, and service delivery.
• This role ensures that Ceviant operates efficiently, safely, and in full compliance with regulatory standards, while enabling scale in embedded credit, treasury activities, and partner-facing operations.
• You will provide strategic leadership to the Operations team, deepen process automation, strengthen risk controls, and work cross-functionally to support the company’s liquidity management, credit portfolio performance, and customer experience.

Responsibilities
Operational Leadership & Strategy:

• Lead the overall operations function, setting direction, priorities, and performance standards.
• Translate company strategy into operational plans, ensuring alignment across credit, treasury, settlements, compliance support, and partner operations.
• Build and manage an operations roadmap that improves efficiency, reduces risk, and supports business growth.
• Provide leadership and coaching to operations staff to strengthen capabilities and performance.

Credit & Loan Operations Oversight:

• Oversee the full lending operations lifecycle: onboarding, KYC / verification, documentation, credit approval routing, disbursements, monitoring, collections support, and closures.
• Ensure accurate loan booking, amortisation schedules, portfolio updates, and daily reconciliations.
• Strengthen controls around credit operations to minimize errors, fraud, or leakages.
• Partner with Risk to ensure lending processes align with policies, risk appetite, and regulatory expectations.

Operations Governance, Controls & Compliance:

• Establish strong internal controls, SOPs, and operational risk frameworks across all operational units.
• Ensure full compliance with CBN guidelines, audit requirements, internal control standards, AML / CFT processes, and documentation procedures.
• Lead operational readiness for audits, reviews, regulatory examinations, and partner due diligence.
• Coordinate with Compliance and Legal to ensure proper documentation,approvalflows, and adherence to regulatory changes.

Process Optimisation & Automation:

• Identify inefficiencies, gaps, and bottlenecks across operations and lead process redesign initiatives.
• Work with the Engineering / Product team to automate credit workflows, treasury processes, reconciliations, and compliance checks.
• Introduce dashboards and operational reporting tools to drive data-driven decision-making.
• Champion a continuous improvement culture focused on efficiency, scalability, and cost reduction.

Cross-functional & Partner Coordination:

• Work with Finance on reconciliations, financial reporting, settlements, and liquidity management.
• Collaborate with Business Development and Client Experience to support partner integrations, ensure operational readiness, and resolve escalations.
• Coordinate with Risk, Payments, Asset Management, and Group teams to ensure alignment of processes and information flow.
• Serve as the operational lead for new product launches and partner onboarding.

Key Performance Indicators (KPIs)

• End-to-end process turn around times (loan processing, treasury settlements, reconciliations).
• Accuracy and completeness of operational processing.
• Reduction in operational risk incidents and audit exceptions.
• Liquidity management efficiency and adherence to treasury controls.
• Automation milestones achieved and process improvements executed.
• Partner satisfaction and effectiveness of cross-functional collaboration.
• Overall operational readiness and compliance performance.

What You’ll Bring

• 6–8 years of experience in operations leadership within a financial services, lending, banking, or fintech environment.
• Deep understanding of lending operations, treasury workflows, reconciliations, financial operations, and operational risk management.
• Experience operating within a CBN-regulated institution or similar regulatory environment.
• Strong leadership capability with experience in building teams and driving performance.
• Exceptional process-design, analytical, andcontinuous-improvementskills.
• High attention to detail, strong documentation skills, and ability to manage multiple priorities.
• Strong communication and stakeholder management abilities.

Application Closing Date
23rd June, 2026.

Method of Application
Interested and qualified candidates are invited to send their Applications to: recruitment@ceviant.co using "Application for Head of Operations – Ceviant Finance House" as the subject of the mail.