Chief Operations Officer at a Hospitality Company - UHR Consult Limited

UHR Consult Limited -Our clientb in the hospitality company recruiting to fill the position below

Job Title: Chief Operation Officer

Location: Abuja (FCT) 
Employment Type: Full-time

Job Summary

• Our client in the hospitality industry is seeking an experienced and results-driven Chief Operations Officer (COO) to oversee and optimize the organization's daily operations.
• The COO will be responsible for ensuring operational excellence, driving business growth, improving profitability, enhancing guest satisfaction, and implementing strategic initiatives across all business units.
• The ideal candidate will possess strong leadership skills, extensive hospitality management experience, and a proven track record of improving operational performance while maintaining exceptional service standards.

Key Responsibilities

• Develop and implement operational strategies aligned with the organization's goals and growth plans.
• Oversee the day-to-day operations of allbusiness units, ensuring efficiency and service excellence.
• Drive revenue growth, profitability, and cost optimization across the organization.
• Monitor and improve operational processes, policies, and performance standards.
• Lead, mentor, and manage departmental heads to foster a high-performance culture.
• Ensure exceptional guest experiences and maintain high customer satisfaction levels.
• Oversee budgeting, financial planning, and operational performance reporting.
• Ensure compliance with regulatory, health, safety, and industry standards.
• Identify operational risks and implement effective mitigation strategies.
• Collaborate with stakeholders, vendors, and business partners to support organizational objectives.
• Analyze operational data and KPIs to drive continuous improvement and informed decision-making.
• Support business expansion initiatives and identify opportunities for growth and innovation.

Qualifications and Experience

• Bachelor's Degree in Hospitality Management, Business Administration, Operations Management, or a related field.
• Master's Degreeis an added advantage.
• Minimum of 5years' progressive experience in hospitality operations, with at least 3years in a senior leadership role.
• Proven experience managing multi-unit hospitality operations.
• Strong understanding of hospitality industry trends, standards, and best practices.

Required Skills and Competencies:

• Strategic planning and execution.
• Strong business and financial acumen.
• Leadership and people management.
• Operational excellence and process improvement.
• Excellent communication and interpersonal skills.
• Decision-making and problem-solving abilities.
• Negotiation and stakeholder management.
• Data analysis and performance management.
• Customer-centric mindset.
• Ability to thrive in a fast-paced and dynamic environment.

Remuneration
NGN 2,000,000 per month.

Application Closing Date
15th June, 2026.