Loan Recovery Officer at Retrust Microfinance Bank

Retrust Microfinance Bank was officially launched in 2024 during the Annual Thanksgiving Ceremony of Zylus Group, of which the Bank is a proud subsidiary. The establishment of the Bank represents the Group’s strategic commitment to expanding financial inclusion and providing accessible banking solutions to individuals, entrepreneurs, and growing businesses.

We are recruiting to fill the position below:

Job Title: Loan Recovery Officer

Location: Ikeja, Lagos
Employment Type: Full-time

About the Role

• We are seeking a proactive and result-driven Loan Recovery Officer with a loan recovery experience from a Microfinance Bank to join our microfinance bank.
• The ideal candidate will be responsible for managing delinquent accounts, ensuring effective loan recovery, and handling legal processes related to debt enforcement while maintaining compliance with regulatory standards.

Key Responsibilities

• Manage and follow up on overdue loan accounts to ensure timely recovery.
• Initiate and execute recovery strategies, including negotiations, restructuring, and settlements.
• Prepare and review legal documentation related to loan recovery.
• Liaise with external solicitors, law enforcement agencies, and regulatory bodies when necessary.
• Handle litigation processes and represent the organization in recovery-related legal matters (where applicable).
• Ensure compliance with internal policies and relevant financial/legal regulations.
• Maintain accurate records and provide regular reports on recovery activities.
• Advise management on legal risks associated with loan recovery and debt enforcement.

Requirements

• Bachelor’s Degree in Law (LL.B); BL qualification is an added advantage.
• 3–5 years experience in loan recovery, debt collection, or legal practice (preferably in a financial institution).
• Strong knowledge of debt recovery laws and financial regulations.
• Excellent negotiation and conflict resolution skills.
• Strong analytical and problem-solving abilities.
• High level of integrity, professionalism, and confidentiality.
• Ability to work independently and meet recovery targets.

Key Competencies:

• Negotiation & Persuasion
• Communication Skills
• Attention to Detail
• Result-Oriented Mindset.

Remuneration
Competitive salary with performance-based incentives

Application Closing Date
30th June, 2026.

How to Apply
Interested and qualified candidates should forward their CV to: Careers@retrustmfb.com using “Loan Recovery Officer" as subject of email.