Training Officers at Crowning Point Hospitality Solutions Limited

CrowningPoint Hospitality Solutions Limited is a premier hospitality consulting and management company dedicated to delivering innovative, tailored solutions for the hospitality and service industry. With a deep understanding of market dynamics and global best practices, we empower hotels, resorts, restaurants, and related businesses to achieve operational excellence, enhance guest experiences, and maximize profitability. At CrowningPoint, we specialize in strategic advisory, operational management, staff training and recruitment, brand positioning, and pre-opening support. Our team of seasoned industry experts brings a wealth of experience and a passion for excellence, ensuring that each client receives customized, data-driven strategies designed to meet their unique needs and goals.

Our mission is to be the trusted partner of choice in the hospitality sector, driving sustainable growth and elevating service standards across every level of operation. Whether you’re launching a new venture or seeking to revitalize an existing property, CrowningPoint Hospitality Solutions Limited is committed to guiding you to the pinnacle of success.

We are recruiting to fill the position below:

Job Title: Training Officer

Location: Uyo, Akwa Ibom 
Employment Type: Full-time

Responsibilities
Training Delivery:

• Facilitate classroom, virtual, and on-the-job training sessions.
• Conduct orientation programs for newly recruited staff.
• Organize workshops, seminars, and coaching sessions.
• Deliver practical demonstrations and role-playing exercises.
• Ensure active participation and engagement during training sessions.

Performance Monitoring and Evaluation:

• Assess trainees before and after training programs.
• Measure training effectiveness using evaluations and feedback.
• Monitor implementation of learned skills in the workplace.
• Prepare post-training assessment reports.
• Recommend follow-up coaching and development activities.

Client Relationship Management:

• Liaise with client management teams regarding training requirements.
• Provide professional advice on workforce development strategies.
• Conduct periodic visits to client establishments.
• Ensure training programs meet client objectives and expectations.

Quality Assurance:

• Ensure training programs align with hospitality industry standards.
• Promote service excellence across all client properties.
• Monitor compliance with company policies and operational procedures.
• Support quality improvement initiatives within client organizations.

Administrative Responsibilities:

• Maintain training records and attendance registers.
• Prepare training schedules and annual training calendars.
• Develop training budgets and resource requirements.
• Submit weekly and monthly activity reports.
• Maintain a database of training participants and outcomes.

Research and Development:

• Stay updated on hospitality industry trends and best practices.
• Research new training methodologies and technologies.
• Benchmark training programs against leading hospitality organizations.
• Recommend innovative approaches to employee development.

Salary
N100,000 monthly.

Application Closing Date
30th June, 2026.

How to Apply
Interested and qualified candidates should send their CV  to: recruitment@crowningpointhospitality.com using the job title as the subject of the mail.