Front Desk Officer at a Confectionery Business - Westfield Consulting Limited

Westfield Consulting Limited - Our client in the Confectionery business is recruiting qualified and passionate candidates to fill the position below:

Job Title: Front Desk Officer

Location: Yaba, Lagos 
Employment Type: Full-time
Work Mide: Fully onsite

Job Summary

• The Front Desk Officer is responsible for managing the reception area, providing excellent customer service, and performing administrative task to ensure smooth operations.

Principal Duties and Responsibilities

• Welcomes customers and provides basic information about products and services.
• Handles phone calls, messages, and walk-in inquiries.
• Manages order bookings, pick-ups, and customer complaints.
• Maintains a clean, organized reception area and supports daily shop operations.
• Handles WhatsApp orders and online orders
• Contributes to team effort when required
• Takes messages and communicates them to appropriate enquirers.

Qualifications and Experience

• BSc / HND / ND / NCE in any field.
• 1 - 2 years of experience in Customer Service.
• Good communication skill.
• Proficiency in Microsoft suite.

Salary
N80,000 monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their current CV to: victor.allu@westfield-consulting.com using the job role as the subject of the email

Note: Only shortlisted candidates will be contacted.