HR Operations Lead at Outsource Nigeria - Omni Channel

Outsource Nigeria is a full-service Human Resources agency, specializing in providing outsourced turnkey manpower solutions to growing companies. Our solution include HR Services, Recruiting, Accounting, IT Support, Business Intelligence, Developers, and Operations including management and field / phone / automated based resources. The core of Outsource Nigeria’s success is its people.

We are recruiting to fill the position below:

Job Title: HR Operations Lead

Location: Lekki Aviation Town, Lagos
Employment Type: Full-time

Job Summary

• We are seeking an experienced and detail-oriented HR Operations Lead to oversee and optimize the organization’s human resources operations, ensuring efficient HR processes, compliance, employee lifecycle management, and policy implementation.
• The ideal candidate will drive operational excellence across recruitment, onboarding, payroll coordination, employee relations, performance management, and HR administration.

Key Responsibilities

• Oversee daily HR operations and ensure efficient execution of HR processes and policies.
• Manage end-to-end employee lifecycle processes, including onboarding, documentation, confirmation, transfers, and exit management.
• Supervise recruitment operations, including workforce planning, talent acquisition support, and onboarding coordination.
• Maintain and update HR records, employee databases, and documentation systems.
• Ensure compliance with labor laws, company policies, and regulatory requirements.
• Oversee payroll input preparation, attendance records, leave administration, and benefits coordination.
• Implement and improve HR operational systems, workflows, and standard operating procedures.
• Manage employee relations matters and provide guidance on disciplinary procedures, grievances, and conflict resolution.
• Coordinate performance management cycles, appraisal processes, and employee development initiatives.
• Generate HR reports, analytics, and workforce insights for management decision-making.
• Collaborate with department heads on manpower planning and organizational development initiatives.

Requirements

• B.Sc./HND in Human Resources, Business Administration, Psychology, or related discipline with 4–7 years proven experience in HR operations, HR generalist, or HR management roles.
• Strong understanding of labor laws, payroll processes, employee relations, and HR compliance.
• Experience managing HR systems, employee records, and HR documentation.
• Professional HR certification (CIPM, SHRM, HRCI, or equivalent) is an added advantage.

Core Competencies:

• Strong leadership and people management skills
• Excellent communication and interpersonal skills
• Organizational and project management abilities
• High attention to detail and confidentiality
• Problem-solving and conflict resolution skills
• Analytical and reporting skills
• Proficiency in Microsoft Office and HR software/HRIS tools.

Salary & Benefits

• Salary N600,000 / Month
• HMO / Medical Insurance
• Pension Contribution
• Performance Bonus
• Paid Leave
• Learning & Development Opportunities.

Application Closing Date
5th August, 2026.

How to Apply
Interested and qualified candidates should send their CV to: jobs@outsourcenigeria.com using the Job Title as the subject of the email.