People & Culture Specialist at Fairmoney Microfinance Bank

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the position below:

Job Title: People & Culture Specialist

Location: Lagos

Job Summary

• The People Specialist is responsible for providing end-to-end talent management support to the People and Culture department; particularly the outsourced staff of the company.
• They play a crucial role in implementing people policies, programs, and initiatives, and ensuring compliance with relevant employment laws and regulations.
• The People Specialist will collaborate with various stakeholders to facilitate effective HR processes and contribute to creating a positive and productive work environment.

Key Responsibilities
Recruitment and Onboarding:

• Coordinate the end-to-end recruitment and selection process for all outsourced hires, including job posting, screening resumes, conducting interviews, and coordinate with the outsourcing partners to send offers to successful candidates.
• Ensure smooth onboarding process for all new outsourced hires, including orientation, documentation, and providing necessary information and resources in coordination with the outsourcing partners.

HR Operations and Administration:

• Maintain an up to date employee database, including personal information, employment contracts, and benefits enrolment.
• Handle employee inquiries and provide guidance on HR policies, procedures, and programs.

Outsourced staff Payroll Management:

• Process outsourced staff payroll and ensure accuracy of employee compensation, deductions, and benefits.
• Manage employee attendance, leaves, and timekeeping records.
• Administer employee benefits programs, such as HMO, pension plans, and employee assistance programs. 

Employee Relations and Engagement: 

• Support employee relations initiatives by addressing employee concerns, grievances, and disciplinary matters in accordance with company policies and legal requirements.
• Contribute to the development and implementation of employee engagement programs and initiatives to foster a positive work culture and enhance employee satisfaction.
• Assist in organizing employee events, recognition programs, and team-building activities.

HR Policy and Compliance:

• Assist in the development, implementation, and communication of HR policies, procedures, and employee handbook.
• Stay updated on relevant employment laws and regulations and ensure HR practices are compliant.
• Assist in conducting internal audits and reviews to identify areas of improvement in HR processes and compliance.

Performance Management:

• Assist in the performance management process, including goal setting, performance reviews, and performance improvement plans.
• Maintain performance records and support managers in addressing performance-related issues.

HR Reporting and Analytics:

• Prepare HR reports and metrics, such as headcount, turnover, and employee demographics.
• Analyze HR data to identify trends and insights and provide recommendations for improving HR strategies and processes.

Requirements

• Bachelor’s Degree in Human Resources Management, Business Administration, or any related field.
• Additional HR certification is a plus.
• 3-5-year’s experience as an HR generalist.
• Knowledge of employment laws, regulations, and best practices.
• Strong knowledge of Microsoft Excel and Google Workspace.
• Strong organizational and time management skills, with the ability to prioritize and multitask effectively.
• Strong attention to detail and accuracy in record-keeping and data management.
• Discretion and ability to handle confidential information with professionalism and integrity. 
• Problem-solving and analytical skills, with the ability to identify issues and propose solutions.
• Adaptability and flexibility to work in a fast-paced and dynamic environment.

Benefits

• Private Health Insurance
• Paid Time Off
• Hybrid work
• Training & Development programs.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process

• Screening with a member of the recruitment team (30 min).
• Technical Interview with the hiring manager.