Front Desk Officer at Talent Towers

Talent Towers - Founded with a clear purpose to transform the human resource landscape in Africa, Talent Towers is a people-first Human Capital Solutions firm committed to delivering innovative, practical, and impactful solutions that drive business performance and workforce excellence.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos
Employment Type: Full-time

Major Responsibilities

• Front desk management including welcoming patients and visitors in a professional manner.
• Managing appointment scheduling and patient flow using the clinic’s booking system.
• Handling incoming phone calls, WhatsApp enquiries, emails, and direct messages promptly and professionally.
• Coordinating patient registrations, updating patient records, and maintaining accurate data entry.
• Managing patient billing processes and coordinating with the clinical team where necessary.
• Providing clear information to patients regarding appointments, services, and clinic procedures.
• Ensuring a professional and organised reception environment.

Skill Requirements

• Strong communication and interpersonal skills.
• Good organisational ability and attention to detail.
• Ability to multitask and remain calm in a fast‑paced clinical environment.
• Basic computer literacy including email, Microsoft Office, and messaging platforms.
• Professional appearance and patient‑focused attitude.
• Experience within a medical, dental, or healthcare environment will be considered an advantage.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send CV to: recruitment@talenttowers.ng using the job title as the subject of the mail.

Note: Please note that ONLY qualified candidates would be contacted.