Experience Centre Consultant at Simba Group Nigeria Limited

The Simba Group which started operations in 1988, is a conglomerate having a Pan-Nigeria presence and business interests in some other most dynamic sectors in the economy. The Group is a dominant player in the transportation, power products and IT-enabled service sectors which are critical to the sustained growth of the Nigerian Economy. The corporate vision of the Group is to provide innovative and quality products along with excellent aftersales service to our customers. The activities of the Group are guided by strong value systems built around Integrity, Innovation, Openness and Consistency. In our quest for diversification and expansion, we are looking for result-oriented professionals in the following discipline(s).

We are recruiting to fill the position below:

Job Title: Experience Centre Consultant

Location: Lagos 
Employment Type: Full-time

Job Summary

• The Experience Centre Consultant converts a customer's energy needs into a tailored power solution through a structured, consultative approach.
• This is not just a product-push role — it is a diagnostic advisory role.
• The right candidate starts every conversation with questions, not products, and builds a recommendation around what the customer actually needs.

Responsibilities

• Engage walk-in customers warmly and professionally, and open every interaction with discovery — understanding the customer's needs before presenting any solution.
• Design and present tailored energy system recommendations based on each customer's requirements.
• Generate written quotations for every consultation and present pricing with clarity and confidence.
• Close sales consultatively — guide the customer to a decision without pressure.
• Coordinate post-sale processes including installation scheduling and customer communication.
• Process payments accurately and issue documentation for every transaction.
• Maintain up-to-date records of all customer interactions, leads, and follow-ups in the CRM.
• Follow up on unconverted leads in a timely and professional manner.
• Maintain the assigned display area in excellent condition at all times.
• Uphold the Simba Den brand and presentation standard on every shift.

Skills Requirement

• Consultative selling ability — leads with discovery and needs assessment, not product pitches.
• Confident communicator — able to explain complex technical products in simple, clear language.
• Comfortable engaging high-net-worth and professional customers.
• Self-motivated and target-driven — tracks own performance and takes initiative.
• Competent with technology — tablets, digital display systems, and CRM platforms.
• Strong follow-through — closes the loop on every customer interaction and lead.

Qualifications
Educational Qualification:

• Bachelors degree in any Field or its equivalent.
• Communication ability and a demonstrated track record in consultative sales are the primary requirements.

Experience:

• 1–3 years in a customer-facing commercial role — retail, financial services, insurance, or B2C sales.
• Prior experience in energy, solar, or premium appliance retail is a strong advantage.

Application Closing Date
25th June, 2026.

Method of Application
Interested and qualified candidates should send their CV to: careers@simba.com.ng using the job designation as the subject of the mail.