Customer Fulfillment Officer (Event Center & Mall) at Prohuman Capital Consulting

Prohuman Capital Consulting is a dynamic HR consulting firm dedicated to empowering organizations with comprehensive human resources expertise and strategic guidance. Founded on the principle that exceptional talent management drives business success, we partner with companies to navigate their most complex HR challenges and unlock their human capital potential. Our reach extends to companies in and around West Africa, where we do business with diverse organizations seeking strategic HR solutions. At Prohuman Capital Consulting, we believe that every organization is unique. Our consultative approach begins with understanding your specific business context, industry dynamics, and organizational culture. We then develop customized solutions that are practical, implementable, and measurable.

We are recruiting to fill the position below:

Job Title: Customer Fulfillment Officer (Event Center & Mall)

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

• Provide premium retail store management for the Mall clothing shop while seamlessly acting as the operational support anchor for the main event center.

Key Responsibilities

• Mall Store Operations: Manage the daily opening, closing, and administrative running of the clothing boutique. Ring up sales, handle cash/POS transactions accurately, and update stock records.
• Visual Merchandising: Ensure the store floor remains immaculate, organized, and styled effectively to engage local walk-in traffic.
• Event Hall Support: Transition to assist the Center Manager during active booking dates—handling guest reception, space setup coordination, and client support.
• Inquiry Management: Log and organize client requests for hall bookings when the Center Manager is engaged, conducting swift follow-up calls as directed.

Qualifications

• Minimum of OND / HND in Business Administration, Marketing, Mass Communication, Hospitality Management, or any related discipline.
• 1–3 years' experience in retail sales, customer service, front desk operations, or event support.
•  Strong communication and interpersonal skills.
• Proficiency in cash handling, POS operations, and basic record-keeping.
• Basic knowledge of inventory and stock management.
• Strong organizational skills with attention to detail.
• Professional appearance and a customer-focused attitude.
• Ability to multitask and work effectively in a fast-paced environment.
• Flexibility to work weekends, public holidays, and event days when required.
• Ability to work both independently and as part of a team.
• Experience in retail store management, hospitality, or event center operations will be an added advantage.

Application Closing Date
30th June, 2026.

How to Apply
Interested and qualified candidates should send their CV to: prohumancapitalinfodesk@gmail.com using the job title as the subject of the email.

Note: We appreciate all applications; however, only shortlisted candidates will be contacted.