Study Abroad Counselor / Student Advisor at Univacity

Univacity is an EdTech startup with a primary goal of making education from schools worldwide easily attainable to students all over the world. Using cutting edge technology to support Schools, Recruiters, and students in the admission, visa, and travel process.

We are recruiting to fill the position below:

Job Title: Study Abroad Counselor / Student Advisor

Location: Lagos, Nigeria
Department: Student Services / Admissions
Type: Full-Time
Reports To: Head of Student Services

Role Overview

• We are looking for an experienced Study Abroad Counselor to guide prospective students through every stage of their international education journey — from initial consultation and school selection to application support, visa guidance, and pre-departure preparation.
• This role requires someone who combines genuine empathy for students' goals and anxieties with deep, practical knowledge of study abroad processes across multiple destination countries.

Key Responsibilities

• Counsel prospective students one-on-one (in person, by phone, or via video call) to understand their academic goals, budget, and preferences, and recommend suitable study destinations, institutions, and programs.
• Guide students through the entire application process, including documentation, personal statements, recommendation letters, and institution-specific requirements.
• Advise students on visa application procedures, financial documentation, and compliance requirements for their target countries.
• Track each student's application pipeline from initial inquiry to offer acceptance and enrollment, ensuring timely follow-up at every stage.
• Build and maintain relationships with partner universities, colleges, and institutions abroad to stay current on admission requirements, deadlines, and program offerings.
• Conduct pre-departure briefings covering accommodation, cultural adjustment, academic expectations, and logistics.
• Maintain accurate, up-to-date student records within Univacity's CRM/platform, logging interactions, document status, and next steps.
• Address student and parent concerns with patience and clarity, managing expectations around timelines, costs, and outcomes.
• Stay current on changes to immigration policy, visa regulations, and admissions trends across key study destinations (UK, US, Canada, Australia, Europe, etc.).
• Collaborate with the marketing team to support webinars, info sessions, and outreach events for prospective students.
• Meet individual and team targets for student applications, conversions, and successful enrollments.

Requirements
Required Qualifications & Experience:

• Bachelor's degree in Education, International Relations, Counseling, or a related field.
• Minimum of 2 years of experience in study abroad counseling, international student advising, or education consulting.
• Demonstrated track record of successfully guiding students through university applications and visa processes.
• Strong working knowledge of admissions requirements and visa procedures for at least two major study destinations.
• Excellent interpersonal and communication skills, with the ability to build trust with students and parents.
• Strong organizational skills with the ability to manage a high volume of student cases simultaneously without losing attention to detail.

Preferred Skills & Attributes:

• Personal experience studying or living abroad.
• Familiarity with CRM systems or student management platforms.
• Existing network of contacts at partner universities or institutions.
• Multilingual ability.
• Experience with scholarship or financial aid advising.
• A calm, reassuring manner when handling high-stress situations (rejections, visa delays, deadline pressure).
• Genuine passion for international education and student success.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online