Retail Sales Officer at an FMCG / Retail Company - Whip-Smart Service Providers Limited

Whip-Smart Service Providers Limited - Our Client, an FMCG / Retail company is recruiting to fill the position below:

Job Title: Retail Sales Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• The Retail Trade Representative is responsible for driving sales growth, ensuring product availability, and maintaining strong relationships with retail outlets.
• The role involves visiting assigned stores, merchandising products, monitoring stock levels, and executing trade marketing activities to maximize brand visibility and sales performance.

Key Responsibilities
Sales & Business Development:

• Achieve assigned sales targets within designated territory
• Identify new retail outlets and onboard them
• Promote company products and secure orders from retailers
• Monitor competitor activities and provide market feedback

Merchandising & Brand Visibility:

• Ensure proper product display in stores according to company standards
• Implement promotional and trade marketing activities
• Maintain clean, organized, and attractive product shelves
• Ensure correct pricing and visibility of all products

Relationship Management:

• Build and maintain strong relationships with store owners and managers
• Address retailer concerns and resolve issues promptly
• Ensure customer satisfaction and loyalty

Inventory & Stock Management:

• Monitor stock levels in stores and prevent stock-outs
• Coordinate with distributors to ensure timely product delivery
• Track product movement and report slow/fast-moving items

Reporting & Administration:

• Submit daily/weekly sales and activity reports
• Maintain accurate records of visits, orders, and collections (if applicable)
• Provide feedback on market trends and customer preferences

KPIs (Performance Metrics)

• Sales target achievement
• Number of active retail outlets
• Product availability (reduced stock-outs)
• Visibility and merchandising compliance
• Customer/retailer retention rate.

Requirements

• OND / HND / BSc. Degree in Marketing, Business Administration, or related field
• 1–3 years experience in FMCG or retail sales
• Strong communication and negotiation skills
• Good knowledge of the local market and retail landscape
• Ability to work independently and meet targets
• Basic understanding of merchandising principles

Key Skills:

• Sales and negotiation
• Relationship management
• Time management and organization
• Market awareness
• Problem-solving skills.

Salary
N140,000 monthly.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: whipsmartrecruitment@gmail.com using the Job Title as the Subject of the email.

Note: For more enquiries send a message Via WhatsApp to: 09131150110.