IT Officer at New Dawn Microfinance Bank Limited

New Dawn Microfinance Bank aims to reduce poverty and make financial services available to the huge catchment of unserved active poor in the urban and semi-urban areas of Uyo and Akwa Ibom State in general. We are a group of private citizens from diverse professional backgrounds who met and conceived the idea of establishing a Microfinance Bank that would be like no other. At New Dawn, we tailor our customers’ needs specifically to bespoke products to fit perfectly their needs. No matter what your priorities are, our exceptional service, unique benefits and expert solutions are tailored to help you achieve them all.

We are recruiting to fill the position below:

Job Title: IT Officer

Location: Uyo, Akwa Ibom
Job type: Full-time

Key Responsibilities

• Provide technical support for hardware, software, and network-related issues.
• Assess and recommend new technologies to drive efficiency and productivity.
• Install, configure, and maintain IT systems, equipment, and applications.
• Monitor system performance and ensure reliable backup and recovery processes.
• Implement and maintain IT security protocols, firewalls, and antivirus protection.
• Maintain IT documentation, asset inventory, and user access records.
• Troubleshoot and resolve user-reported IT incidents in a timely manner.
• Support staff onboarding and training on IT tools and systems.

Qualifications & Experience

• Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering or a related field.
• Minimum of 1 year experience in a similar IT Officer role in a financial institution
• Must be based in Uyo, Akwa Ibom State

Skills:

• Proficiency in operating systems, networking, and hardware troubleshooting.
• Experience with cybersecurity tools, data backup systems, and cloud technologies is an advantage.
• Strong problem-solving and communication skills.
• Certifications such as CompTIA A+, Cisco CCNA are added advantages.
• Strong critical thinking and analytical skills
• Attention to minute details
• A strong team player.

Application Closing Date
30th June, 2026.

Method of Application
Interested and qualified candidates should send their Applications, attached Resume, and copies of their credentials to: hr@newdawnmfb.com using the Job Title as the subject of the email.