Network Operations Specialist at Dangote Industries Limited

Dangote Group is one of Nigeria’s most diversified business conglomerates with a hard – earned reputation for excellent business practices and products’ quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa.

We are recruiting to fill the position below:

Job Title: Network Operations Specialist

Location: Lagos

Job Summary

• The Network Operations Specialist is responsible for the daily performance and availability of the organisation’s Local and Wide Area Networks (LAN & WAN).
• Analyse the network and recommend upgrades/changes; assess the organisation's current and future network needs.

Responsibilities

• Manage network incidents across switching, routing, wireless, VPN, internet, WAN, firewall, DNS path dependency, DHCP reachability, and cloud connected services.
• Monitor and analyze latency, packet loss, jitter, retransmissions, tunnel health, interface errors, wireless roaming behavior, authentication failures, and application path quality.
• Operate and support technologies such as routers, switches, wireless controllers, access points, firewalls, load balancers, WAN edge devices, SD WAN, proxies, and network monitoring platforms.
• Support industrial and enterprise connectivity requirements across plants, terminals, production sites, and office environments.
• Coordinate provider escalations for leased circuits, internet links, dark fiber, MPLS, microwave, LTE backup, or managed last mile services.
• Support major service dependencies including DNS, DHCP, NTP, identity services, certificate-based access, internet breakout, and centralized security controls.
• Execute preventive maintenance and health checks.
• Drive operational reporting on uptime, service degradation, chronic incidents, and top risk items.
• Participate in call rotations and emergency responses.
• Support disaster recovery and business continuity exercises for network services.
• Provide technical input into service improvement plans, refresh programs, and new site readiness.
• Coach junior engineers and support analysts where required.

Requirements

• Bachelor's Degree in Computer Science, Electrical Engineering, Information Technology, Telecommunications, or related field.
• 5 - 8 years' experience
• 8 - 12 years with broader operational accountability experience in a large enterprise, industrial, manufacturing, energy, or multi-site environment is preferred.
• Hands on experience with enterprise routing, switching, wireless, internet edge, firewall operations, VPN, and monitoring platforms is required.
• Experience operating in structured ITSM environments is required.
• Experience in emerging market operating conditions is strongly preferred.

Technical Competencies:
Strong working knowledge of:

• Enterprise LAN and campus networking
• WAN and branch connectivity
• Internet edge and ISP operations
• Routing and switching
• Wireless enterprise operations
• VPN and remote access
• Firewalls and policy operations
• DNS, DHCP, IP address management dependencies
• Network monitoring and observability
• Packet analysis and fault isolation
• High availability and failover operations
• Change implementation and rollback practice
• Performance and service reporting
• Basic scripting and automation
• Vendor case handling and escalation management

Behavioural and Leadership Competencies:

• Customer focus
• Calm incident leadership
• Analytical thinking
• Clear communication
• Ownership and follow through
• Structured documentation
• Risk awareness
• Collaboration across technical and business teams
• Judgment under pressure
• Continuous improvement mindset
• Coaching and knowledge sharing

Benefits

• Private Health Insurance.
• Paid Time Off.
• Opportunities for Professional Growth and Career Advancement.
• Training and Development Programs.
• Competitive Salary.
• Collaborative and Supportive Work Environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online