Teller (NYSC Candidate) at Money Trust Microfinance Bank

Moneytrust Microfinance Bank Limited, a leading solutions-driven microfinance bank in Nigeria. Our mission is to be the microfinance bank of repute, building our customers one at a time with integrated ICT solutions.

We are recruiting to fill the position below:

Job Title: Teller (NYSC Candidate)

Location: Lagos 
Job Type: Full-time

Key Responsibilities

• Bank tellers serve as the first point of contact for customers and handle a variety of financial transactions, including deposits, withdrawals, money transfers, loan payments, and check cashing.
• They are responsible for accurately processing transactions, maintaining cash drawers, and recording night and mail deposits in accordance with bank policies and federal regulations.
• Tellers also promote bank products and services, assisting customers with account inquiries and providing information about financial offerings.
• Taking and dispensing money for deposits and withdrawals
• Cashing checks
• Processing loan payments
• Overseeing drive-through transactions
• Counting and packaging currency deliveries
• Taking inventory of cash drawers at the beginning and end of shifts
• Conducting foreign currency exchanges
• Discussing the merits of bank products and services, such as account types and credit assets
• Assisting with the opening of new accounts, such as checking, savings and money market accounts (MMAs)

Customer Service:

• Tellers must provide exceptional customer service, greeting clients, answering questions, and resolving issues efficiently.
• They often interact with diverse customers and must communicate clearly while maintaining professionalism.
• A teller’s role is crucial inenhancing customer satisfaction and supporting the bank’s reputation.

Skills and Qualifications

• Essential skills include accuracy, attention to detail, strong mathematical ability, and cash handling experience.
• Tellers should behonest, organized, and capable of managing multiple transactions daily.
• Most positions require at least a high school diploma, with on-the-job training provided by the bank.
• Familiarity with financial products and services is advantageous.

Additional Considerations:

• Tellers may be expected tocross-sell bank products, participate in promotional activities, and maintain a professional appearance.
• The position often includesbenefits such as paid vacation, medical insurance, and retirement plans, depending on the institution.
• This role is ideal for individuals who enjoy customer interaction, financial operations, and contributing to the smooth functioning of a bank.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to to: moneytrustrecruitment@gmail.com using the Job Title as the subject of the email.