General Physician (Hausa Speaking) at Health Connect 24x7

Health Connect 24x7 combines next-generation telemedicine, telemonitoring and home health to provide you with immediate access to highly trained and experienced doctors and wellness experts for healthy, acute and chronic condition management and advice via voice/ video calls, as well as on-site doctors and clinics. You can talk to our full-time doctors and wellness experts from anywhere in the world, whether you are at home, at the office, on a business trip or on vacation. Health Connect 24x7 provides consumers with a true 24x7 population health management. Our goal is to ensure appropriate balance between quality and cost, starting from the moment you access our physician helpline to the point of recovery.

We are recruiting to fill the position below:

Job Title: General Physician (Hausa Speaking)

Location: Yaba, Lagos
Employment Type: Full-time
Career Ladder/Level: Experienced non-managerial
Department: Call Centre
Reports to: Head Of Medical Operations

Position Summary

• Are you interested to join our dynamic healthcare team as a primary care expert? If yes, Leverage your professional skills and knowledge to deliver exceptional medical care to our patients.
• Engage with patients, offer expert medical advice, and guide them toward the best level of care, ensuring their health and well-being are always prioritized. Make a meaningful impact and be a part of a supportive and dedicated team.

Duties and Responsibilities

• Receives calls from patients directly and /or receives calls transferred from Care coordinator and handles such calls as per Health Connect 24x7 policies and procedures.
• Works to ensure that patients are directed to and receive care in appropriate venue in a timely manner.
• If problem can SAFELY be handled through advice only, following established standards of medical care and following Health Connect 24x7 policies and procedures, provides such advice and records all information in electronic record format.
• Works in a team-based environment to help achieve maximum benefit from program through care integration
• Participates in programs that may be independent of or integrated with other parts of delivery systems involved in tele-monitoring of patients with designated medical conditions designed to respond to telemonitoring data and integrate with patient’s care.
• Clearly communicate to patients and care coordinators advice and expectations of outcome.
• Document all encounters in the Health Connect 24x7 Call Center software (Secure access and training will be provided).
• Be available when on duty to receive warm transferred calls.
• Time delays in connecting doctor lead todecreased ability to have positive impact with patients.
• Participating in Company Doctors which includes one to one patient consultations.
• Attend the Health education and promotion events.
• Attend the clinical workshops.
• Maintain accurate and detailed medical records about each patient
• Performs other duties as assigned

Identify preferred requirements

• Interested candidates should possess a Bachelor`s Degree with 2 - 3 years experience.
• Excellent listening and communication skills for dealing with patients
• Explain test results and provide patients with plan of care details
• Strong understanding of examination methodologies and diagnostics
• Broad knowledge of common medication, side effects and contraindications
• In-depth knowledge of legal medical guidelines and medicine best practices
• Respect for patient’s confidentiality
• Responsible and trustworthy.

Skills & Abilities:

• Excellent oral and written communication skill
• Good Computer skills for keeping patient records
• Excellent time-management to balance calls with system records
• Flexible to work on shift basis
• Ability to multi-task, set priorities and manage time effectively
• Flexible with shift basis.

Salary
N400,000 - N422,000 monthly.

Application Closing Date
3rd July, 2026.

Method of Application
Interested and qualified candidates should send their resume to: jobs@healthconnect247.com using the Job Title as the subject of the mail.