General Manager at Fusion Group

Fusion Facilities commenced operations in 2013 as a business focusing on integrated management services. The vision expanded in 2015 when the Directors decided to adopt a Group structure and focus on the following sectors which are critical to the attainment of man's physiological and safety needs. Our business outlook currently covers Africa and Europe through our subsidiaries; Fusion Facilities Management Limited (PTY) in South Africa, Fusion Group Management Limited in UAE (Dubai) and Fusion Group Management Limited in UK.

We are recruiting to fill the position below:

Job Title: General Manager

Location: Lekki, Lagos
Employment Type: Full-time

Description

• The General Manager will be responsible for the overall management and performance of the hotel, including operations, guest satisfaction, financial performance, sales and marketing, human resources, and strategic planning.
• The successful candidate will provide strong leadership to ensure the hotel achieves its business objectives while maintaining its boutique character and reputation.

Key Responsibilities

• Oversee the day-to-day operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and Security.
• Ensure exceptional guest service standards are consistently maintained.
• Develop and implement strategies to maximize occupancy, revenue, and profitability.
• Monitor financial performance, prepare budgets, control costs, and analyze operational results.
• Lead, motivate, and develop hotel staff through effective recruitment, training, and performance management.
• Maintain compliance with health, safety, and regulatory requirements.
• Build and maintain strong relationships with guests, suppliers, travel partners, and local stakeholders.
• Drive sales and marketing initiatives to enhance brand visibility and market share.
• Manage online reputation, guest feedback, and service recovery processes.
• Prepare regular operational and financial reports for ownership and senior management.

Requirements

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years' experience in a senior management role within the hospitality industry, preferably in a boutique or luxury hotel environment.
• Proven track record of improving operational efficiency and financial performance.
• Strong leadership, communication, and interpersonal skills.
• Excellent financial and business acumen.
• Experience with hotel property management systems and revenue management.
• Strong problem-solving and decision-making abilities.
• Ability to work flexible hours, including weekends and holidays when required.

Preferred Qualifications:

• Professional hospitality certifications.
• Experience managing hotels with food and beverage operations.
• Knowledge of digital marketing and online travel agency (OTA) platforms.

Application Closing Date
Not Specified.

How to Apply
Intrested and qualified applicants should send a detailed CV / Resume and a cover letter outlining relevant experience and achievements to: recruitmentfgfacilities@gmail.com using the job title as the subject of the mail.