Administrative & Student Support Officer at Peopleplusng

We provide exceptional HR support that empowers businesses to succeed. We're committed to delivering tailored solutions that meet the unique needs of each client, from recruitment and talent management to compliance and risk management.

We are recruiting to fill the position below:

Job Title: Administrative & Student Support Officer

Location: Abuja (FCT) 
Employment Type: Full-time

Job Summary

• The Administrative & Student Support Officer will provide administrative and operational support to the Institute while serving as theliaison between prospective students, enrolled students, faculty, and Head Office.
• The successful candidate will manage student communications across multiple platforms, coordinate administrative processes, support programme delivery, and ensure a seamless student experience from enquiry through course completion.

Key Responsibilities

• Serve as apoint of contact for prospective and enrolled students across all communication channels.
• Respond promptly and professionally to enquiries received via Instagram, Facebook, LinkedIn, WhatsApp, email, website chat, and other digital platforms.
• Guide prospective students through the admissions and enrolment process by providing accurate and timely information.
• Maintain regular communication with enrolled students regarding classes, schedules, assessments, examinations, and institute announcements.
• Coordinate communication between Head Office, faculty, facilitators, and students to ensure seamless programme delivery.
• Maintain accurate student records, enrolment data, attendance registers, and administrative documentation.
• Coordinate class schedules, learning materials, training logistics, and programme administration.
• Support the planning and execution of training sessions, workshops, examinations, graduation ceremonies, and other institute activities.
• Monitor and follow up on student enquiries, registrations, documentation, and outstanding administrative requirements.
• Support the implementation of operational processes and ensure compliance with the Institute's policies and procedures.
• Prepare reports, correspondence, presentations, certificates, and other administrative documents as required.
• Escalate student concerns and operational issues to the appropriate personnel for timely resolution.
• Provide general administrative support and perform other duties assigned by Management.

Requirements

• Bachelor's Degree in Business Administration, Office Administration, Education, Management, Mass Communication, or a related discipline.
• Minimum of 2 years' experience in an administrative, student support, customer service, or operations role.
• Excellent written and verbal communication skills,strong customer service, interpersonal, and relationship management skills.
• Experience managing enquiries across social media platforms, WhatsApp Business, email, and other digital communication channels.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Strong organizational, planning, and multitasking abilities with excellent attention to detail.
• Ability to maintain accurate records and manage multiple priorities in a fast-paced environment.
• Professional, proactive, and able to maintain confidentiality at all times.
• Experience working in an educational institution, training institute, or professional services environment will be an added advantage.

Salary
N200,000 - N250,000 Monthly.

Application Closing Date
13th July, 2026.

How to Apply
Interested and qualified candidates should forward their CV and portfolio to: peopleplusng@gmail.com using "Administrative & Student Support Officer – Abuja" as the subject of the email.