Application Support Offier at UPDC Facility Management Limited

At UPDC FM Limited, we specialize in comprehensive management, maintenance, and sustainable power solutions tailored for residential, corporate, and commercial properties.

We are recruiting to fill the position below:

Job Title: Application Support Offier

Location: Marina, Lagos
Employment Type: Full-time

Description

• We are seeking a proactive and detail-oriented Application Support Officer to provide first-level support for our Facility Management applications and systems.
• The successful candidate will play a key role in supporting users, maintaining data accuracy, monitoring system performance, and ensuring effective utilization of our digital platforms across sites.
• This role is ideal for anearly-career professional looking to build a career in application support, systems administration, and facility management technology.

Key Responsibilities
User Support:

• Provide first-level support to users on Facility Managementapplications
• Assist users with login issues, navigation, and basic troubleshooting.
• Escalate and follow up ontechnical issues to responsible parties

Data Entry & System Administration:

• Ensure timely and accurate entry of work orders and reports.
• Support site teams in updating and maintaining system records.
• Monitor daily system usage and follow up on incomplete or missing data.

Data Accuracy & Compliance:

• Conduct routine checks to ensure data accuracy and completeness.
• Identify and report inconsistencies for correction.
• Support compliance with system usage standards and reporting requirements.

Reporting & Analytics Support:

• Generate basic reports from FM systems, including work order status and response-time reports.
• Compile and organize data for weekly and monthly reporting.

System Monitoring:

• Monitor system performance and report downtime or operational issues.
• Track recurring user concerns and system challenges for continuous improvement.

Training & Documentation:

• Assist with onboarding and training new system users.
• Support the development of user guides and training materials.
• Maintain records of support requests and actions taken.
• Update system support logs and documentation.

Requirements
Education & Experience:

• Minimum of HND or Bachelor's Degree in Information Technology or a related field.
• 1-3years post NYSC experience in IT Support, Data Administration, System Support, or a related role
• knowledge of computer systems and applications.
• Working knowledge of building maintenance systems or facility management tools is an added advantage.

Why Join Us?

• Opportunity to build a career in technology-enabled facility management.
• Hands-on exposure to enterpriseapplications and digital systems.
• Supportive learning environment with opportunities for growth and development.

Application Closing Date
9th July, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online