Client Service Executive at Brican Intergrated Services

Brican Intergrated is an HROutsourcing firm tailored to provide quality hires and also meet other HR need to our clients within the shortest time frame

We are recruiting to fill the position below:

Job Title: Client Service Executive

Location: Ikeja, Lagos
Employment Type: Full-time

Role Overview

• We are looking for a smart and intelligent Client Service Executive to manage client relationships, drive seamless campaign execution, and uncover growth opportunities. she will serve as the key link between clients and internal teams, ensuring excellent service and results.

Responsibilities

• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Collaborate with strategy, creative, and media teams on proposals and plans.
• Manage radio programs by creating contents for brand aareness
• Responding to client inquiries in a timely and professional manner.
• Training and providing overall guidance to client service employees.
• Organizing training seminars to enable clients to fully utilize product features and benefits.
• Prepare reports, performance analyses, and campaign insights for internal and client use.
• Identify opportunities for account growth, cross-selling, and strategic initiatives.

Requirements & Skills

• Bachelor's Degree or its equivalent in Business administration or an industry-related field.
• 3- 5 years relevant experience in a media industry
• Proficiency in Microsoft Excel.
• Working knowledge of Customer Relationship Management (CRM) software.
• Good knowledge of digital Marketing
• Strong analytical and problem-solving skills.
• Collaborative mindset with a proactive approach to solving client challenges.
• Effective communication skills.
• Exceptional customer service skills.

Benefits

• Remuneration : Attractive
• Benefits : HMO, Pension, Leave Allowance , Dressing Allowance.

Application Closing Date
20th July, 2026.

Method of Application
Interested and qualified candidates should send their resume in PDF and a cover letter to: bricanintergratedservices@gmail.com using the job title as the subject of the email.