Front Desk Officer at Jun Aesthetic Services

Jun Aesthetic Services is a leading provider of personalized, non-invasive aesthetic treatments focused on helping individuals achieve and maintain a youthful appearance and healthy skin. We specialize in delivering advanced beauty solutions, including facial rejuvenation and wellness therapies, all tailored to meet the specific needs and goals of each client.

We are committed to providing high-quality services in a professional, comfortable, and supportive environment. We use state of the art technology and a team of skilled professionals to ensure that our clients receive the best possible care. As an employer, Jun Aesthetic values integrity, innovation, and a client first approach. We offer a collaborative work environment where employees are encouraged to grow professionally and personally while making a positive impact on the lives of our clients

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Guzape, Abuja (FCT) 
Employment Type: Full-time

Job Summary

• The Front Desk Officer is the first point of contact for every client visiting or contacting Jun Aesthetic Services.
• The role requires someone who is professional, warm, organized, and customer-focused. :The officer is responsible for ensuring excellent client experiences, managing appointments, processing payments, handling administrative duties, and supporting the smooth daily operation of the clinic.

Key Responsibilities
Client Experience:

• Welcome every client with warmth and professionalism.
• Ensure clients feel comfortable from arrival until departure.
• Offer refreshments where applicable.
• Maintain confidentiality of all client information.
• Resolve client concerns politely or escalate when necessary.

Appointment Management:

• Schedule, confirm, and reschedule appointments.
• Send appointment reminders.
• Manage the clinic calendar efficiently.
• Coordinate therapists' and practitioners' schedules.
• Minimize no-shows through timely follow-up.

Telephone & WhatsApp Communication:

• Answer incoming calls professionally.
• Respond promptly to WhatsApp, Instagram, and email inquiries.
• Provide accurate information about services, pricing, and promotions.
• Convert inquiries into bookings.

Reception Administration:

• Register new clients.
• Ensure consultation forms are completed before treatment.
• Maintain accurate client records.
• Update the clinic management software daily.
• File documents appropriately.

Payments & Sales:

• Receive payments and issue receipts.
• Reconcile daily cash and POS transactions.
• Promote treatment packages and membership plans.
• Educate clients about ongoing promotions.
• Upsell appropriate retail skincare products and treatment packages.

Inventory Support:

• Monitor front desk supplies.
• Notify management when supplies are running low.
• Ensure retail products are neatly displayed.

Clinic Presentation:

• Keep the reception area clean, organized, and welcoming.
• Ensure brochures, magazines, and displays are arranged properly.
• Maintain a professional atmosphere at all times.

Team Support:

• Coordinate communication between clients and treatment providers.
• Assist with daily operational tasks.
• Attend staff meetings and training sessions.
• Support clinic events and marketing campaigns when required.

Daily Duties:

• Open the reception area before business hours.
• Check the appointment schedule.
• Confirm appointments for the day.
• Welcome arriving clients.
• Handle calls and inquiries.
• Process payments.
• Update client records.
• Close the day's financial records.
• Prepare the reception area for the next business day.

Requirements

• Interested candidates should possess a Bachelor's Degree qualification with 2 - 5 years work experience.

Application Closing Date
1st July, 2026.

How to Apply
Interested and qualified candidates should send their updated CV / Resume, Cover Letter explaining why you are a good fit for the role and  recent passport photograph to junaestheticclinic@gmail.com using "Application – Front Desk Officer" as the subject of the mail.

Note

• Only shortlisted candidates will be contacted and invited for an interview.
• At Jun Aesthetic Services Ltd., we are committed to excellence, professionalism, and delivering exceptional client experiences.
• If you are passionate about customer service, organized, and eager to grow in the beauty and wellness industry, we encourage you to apply.