End User Device & IT Asset Management Engineer at Vennote Technologies Limited

Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products in very large IT deployments around the world. Vennote Technologies Limited has certified Skilled Technical resources delivering world class implementation and support services through the use of best practices.

We are recruiting to fill the position below:

Job Title: End User Device & IT Asset Management Engineer

Location: Lagos
Job Type:F ull-time

Job Summary

• We are seeking a highly skilled and proactive End User Device & IT Asset Management Engineer to join our IT team.
• This role is responsible for designing, implementing, and maintaining hardware, software, and configuration standards for end-user devices across the organization.
• The engineer will manage laptops, desktops, mobile devices, and peripherals across Windows and macOS environments, ensuring security, compliance, and an optimal end-user experience in a modern hybrid work environment.

Key Responsibilities
Device Lifecycle & Asset Management:

• Manage the provisioning, configuration, deployment, and decommissioning of end-user IT devices.
• Develop and maintain standardized images and deployment workflows for Windows and macOS systems.
• Maintain accurate IT asset records and inventory tracking.
• Manage end-of-life processes, including device retirement and buyback programs.
• Track and manage IT assets using Microsoft Excel and inventory tools.

Endpoint Management:

• Administer endpoint management platforms including Microsoft Intune and SCCM.
• Automate device enrolment, software deployment, patching, and compliance policies.
• Establish and enforce endpoint security baselines such as BitLocker encryption, antivirus, and device lock policies.

Security & Compliance:

• Collaborate with the security team to enforce endpoint security controls including disk encryption (BitLocker, FileVault), antivirus, EDR, and MFA.
• Support compliance initiatives aligned with ISO 27001, SOC 2, and GDPR standards.
• Monitor, investigate, and respond to endpoint-related security incidents and vulnerabilities.

User Support & Experience:

• Serve as an escalation point for complex device-related incidents and service requests.
• Proactively monitor device performance and address issues to ensure a seamless user experience.

Software & Licensing:

• Manage licenses for core productivity tools, including Microsoft 365.
• Ensure software usage complies with licensing and organizational policies.

Project & Continuous Improvement:

• Lead or contribute to IT projects such as device refresh initiatives, onboarding automation, and remote work enablement.
• Evaluate and recommend tools and technologies to improve endpoint management, security, and productivity.

Required Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or equivalent practical experience.
• Minimum of 2 years’ experience in end-user device engineering, endpoint management, or a related IT role.
• Strong proficiency with Microsoft Intune and IT asset tracking using Microsoft Excel.
• Strong knowledge of Windows 10/11 and basic administration of macOS.
• Familiarity with enterprise security standards and best practices.
• Excellent troubleshooting, communication, and documentation skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: faith.onokhoikhua@vennote.com and/or dave.nwokedi@vennote.com using "End User Device & IT Asset Management Engineer" as the subject of the email.

Note

• If you are ready to join a team of global industry leaders, please apply
• All applications will be treated with the strictest confidentiality.
• Due to the volume of applications, only shortlisted candidates will be contacted.