Front Desk Officer at Excel and Grace Consulting

Excel and Grace Consulting is a fast-paced business consulting organization with a track record of delivering exceptional business solutions to small and medium-scale enterprises in Nigeria, Ghana, Germany, Switzerland, Canada, etc. We are certified management consultants with the International Council of Management Consulting Institutes (CMC-Global) with over 18 years of experience. Our team of experts and consultants have authored over 20 books on business management, business structure, business operations, human resources, organizational structure, employee development, money management, and so on.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: GRA, Port Harcourt, Rivers
Employment Type: Full-time
Industry: Real Estate

Job Summary

• We are looking for a professional, friendly, and highly organized Front Desk Officer to serve as the first point of contact for clients and visitors.
• The successful candidate will manage front office operations, handle inquiries, coordinate appointments, and provide administrative support while maintaining a welcoming and professional office environment.

Key Responsibilities

• Welcome clients, visitors, and business partners professionally.
• Answer and direct phone calls promptly.
• Respond to customer inquiries and provide accurate information.
• Schedule appointments and meetings.
• Receive, sort, and distribute correspondence.
• Maintain visitor records and front desk documentation.
• Assist with administrative and clerical duties.
• Coordinate meeting room bookings.
• Maintain a clean and organized reception area.
• Support the sales and administrative teams when required.
• Handle incoming and outgoing mail and deliveries.
• Escalate customer complaints where necessary.

Requirements

• OND, HND, or Bachelor's Degree in Business Administration, Mass Communication, Office Administration, or a related field.
• Minimum of 2 years' experience as a Front Desk Officer, Receptionist, or Customer Service Officer.
• Excellent communication and interpersonal skills.
• Strong organizational skills.
• Good telephone etiquette.
• Proficiency in Microsoft Office applications.
• Professional appearance and attitude.

Key Competencies:

• Customer Service
• Communication Skills
• Administrative Skills
• Time Management
• Professionalism
• Attention to Detail
• Organizational Skills
• Multitasking
• Problem Solving

Salary
N200,000 Monthly.

Application Closing Date
22nd July, 2026.

Method of Application
Interested and qualified candidates should send their CV to: eandg.tprecruiters@gmail.com using the Job Title as the subject of the email.