Senior Product Manager - Credit at Kuda Bank

Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world's smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading 'Neobank' for Africans.

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

We are recruiting to fill the position below:

Job Title: Senior Product Manager - Credit

Location: Lagos
Employment Type: Full-time (Hybrid)

Responsibilties
Own product strategy:

• Define and execute the product vision for your area, ensuring alignment with Kuda's broader Credit strategy.
• Develop ambitious product roadmaps focused on customer value, portfolio performance, and business growth.
• Continuously identify opportunities to unlock new lending use cases and improve existing customer journeys.

Build products customers love:

• Create AI-powered customer experiences and intelligent decisioning, leveraging the latest advances in AI to create faster, smarter, and more personalised lending experiences, while continuously identifying opportunities to improve how our teams build, operate, and scale products.
• Obsess over every step of the customer journey - from first application to final repayment.
• Balance customer experience with responsible lending principles.

Depending on your area of ownership, you'll help shape products across the entire credit ecosystem, including:

• Real-time lending experiences
• Overdrafts and personal loans
• Credit decisioning and underwriting
• Customer application journey
• Credit line management
• Repayment and collections experiences
• Portfolio optimisation and customer lifecycle management
• Pricing and behavioural interventions
• Internal tools that improve credit operations efficiency
• AI-powered customer’s credit experiences and decision making

Drive measurable business impact:

• You'll own meaningful business outcomes such as credit revenue, portfolio profitability, approval rates, lending growth, credit operational efficiency, and beyond. 
• We do not measure success by features shipped, we measure it by outcomes delivered.

Make data your superpower:

• Build hypotheses using customer insights, behavioural data, and experimentation.
• Define product metrics and success criteria.
• Run experiments, evaluate results, and iterate quickly.
• Use quantitative and qualitative insights to make informed decisions.

Work across the organisation:

• You'll work daily across various teams, and leadership levels.
• This role requires influence without authority. You'll bring people together around a shared vision and drive execution across multiple teams.

Deliver at speed:

• We're builders. You'll continuously prioritise opportunities, remove ambiguity, unblock teams, and ship improvements quickly while maintaining high quality.

Requirements

• 7+ years of Product Management experience, with significant ownership of complex customer-facing products.
• Hands-on experience building and scaling retail credit or lending products.
• Deep understanding of unsecured lending, credit cards, overdrafts, personal loans, BNPL, or similar products.
• Strong understanding of customer journeys across the full lending lifecycle.
• Excellent product intuition supported by rigorous data analysis.
• Experience working closely with Engineering and Data Science teams.
• AI-first mindset: you're obsessed with finding practical applications of AI, not just using LLMs for writing or coding, but rethinking products, processes, and customer experiences around what AI makes possible. You constantly experiment with new tools and translate them into measurable business impact.
• Proven ability to define strategy and execute in fast-moving environments.
• Excellent prioritisation and decision-making skills.
• Outstanding communication and stakeholder management abilities.
• High ownership and accountability; you naturally think like a founder.

Benefits

• A great and upbeat work environment populated by a multinational team.
• Pension.
• Career development & growth.
• Competitive annual leave plus bank holidays.
• Competitive paid time off (Parental, Moving day, Birthday, Study leave etc).
• Group life insurance.
• Medical insurance.
• Well-fare package (Wedding, Compassionate and etc).
• Perkbox.
• Goalr - employee wellness app.
• Award winning L&D training.
•  We are advocates of work-life balance, working in a hybrid in office schedule.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online