Junior IT Support Officer at Fhemfel Homes

Fhemfel Group is a multifaceted company specializing in real estate, travel, and hospitality. We are dedicated to creating exceptional experiences and spaces that cater to the diverse needs of our clients. With a team of experts in each sector, we focus on delivering innovative solutions that combine luxury, comfort, and sustainability. Our commitment to quality and customer satisfaction drives us to excel in every project we undertake, making us a trusted partner in the industries we serve.

We are recruiting to fill the position below:

Job Title: Junior IT Support Officer

Location:  Abuja (FCT) 
Employment Type: Full-time

About the Role

• Fhemfel Group is seeking a proactive and tech-savvy Junior IT Support Officer to join our team.
• The ideal candidate will provide first-level technical support to staff, assist in maintaining the Company's IT infrastructure, troubleshoot hardware and software issues, and ensure the smooth day-to-day operation of IT systems.

Key Responsibilities

• Provide first-level technical support to employees for hardware, software, and network-related issues.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Assist in setting up user accounts, email accounts, and system access.
• Diagnose and resolve basic hardware, software, and connectivity issues.
• Escalate complex technical issues to the appropriate personnel when necessary.
• Monitor and maintain computer systems, networks, and office IT equipment.
• Perform routine system updates, backups, and preventive maintenance.
• Support the setup of meeting rooms, video conferencing, and other IT-related events.
• Maintain inventory records of IT assets and equipment.
• Ensure compliance with the Company's IT policies and cybersecurity standards.
• Document support requests, resolutions, and technical procedures.
• Perform other IT-related duties as assigned.

Requirements

• HND or Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a related field.
• 1–2 years of experience in IT support or a similar technical role.
• Basic knowledge of Windows operating systems, Microsoft 365, networking, and computer hardware.
• Familiarity with troubleshooting desktop, laptop, printer, and internet connectivity issues.
• Strong problem-solving and analytical skills.
• Good communication and customer service skills.
• Ability to work independently and as part of a team.

Application Closing Date
17th July, 2026.

How to Apply
Interested and qualified candidates should send their applications to: fhemfelhr@gmail.com using the job title as the subject of the mail.