Founded in 2009, Nile University is a private multidisciplinary university based in Abuja, and a proud member of Honoris United Universities since 2020. Nile University currently has over 40 undergraduate programmes and more than 50 postgraduate programmes spread across eight best- in-class faculties, in the College of Health Sciences, Law, Science, Computing Studies, Engineering, Environmental Sciences, Management Sciences, and Arts & Social Sciences.
We are currently looking to engage a highly competent and result-oriented Specialist, Rewards & Administrationwith strong personal & professional integrity to join our dynamic team.
Responsibilities
The Specialist, Rewards & Administration, will be responsible for efficiently managing key HR operational processes, including processing payment requests, maintaining accurate employee records and personnel files, administering employee leave, and ensuring the timely execution of administrative activities within the HR function.
He/she will play a critical role in ensuring the accuracy, compliance, and effectiveness of HR operations by maintaining data integrity, supporting rewards and benefits administration and delivering high-quality employee services that contribute to a seamless, organized, and positive employee experience.
He/she is expected to:
Manage and process HR-related payment requests, including employee reimbursements, benefits payments, allowances, payroll-related transactions, and vendor invoices, ensuring accuracy, completeness, and compliance with approved policies and procedures.
Liaise closely with the Finance team and other relevant stakeholders to ensure the timely processing, reconciliation, and resolution of payment-related matters while maintaining proper documentation and audit trails.
Coordinate and manage travel desk activities, including travel logistics, flight bookings, accommodation arrangements, visa support where applicable, and other travel-related requirements to ensure a seamless employee travel experience.
Maintain accurate and comprehensive records of all payment transactions, monitor outstanding requests, and promptly investigate and resolve any discrepancies, queries, or payment issues.
Establish, maintain, and regularly update employee files, records, and documentation, ensuring all personnel information is accurate, complete, secure, and easily accessible when required.
Ensure compliance with applicable data protection regulations, document retention standards, and confidentiality requirements in the management of employee information and HR records.
Administer and monitor the employee leave management system, ensuring accurate tracking of annual leave, sick leave, maternity/paternity leave, and other absence records in line with company policies.
Review, validate, and process leave requests while providing guidance to employees and managers on leave policies, balances, and entitlements.
Prepare, analyze, and generate periodic HR reports and dashboards on key administrative activities, including payment requests, leave utilization, staff meal benefits, and other workforce-related metrics to support effective decision-making.
Provide accurate documentation, records, and information required for internal and external audits, ensuring compliance with organizational policies, regulatory requirements, and established controls.
Collaborate effectively with HR colleagues, department managers, Finance, and other stakeholders to ensure seamless coordination, efficient service delivery, and the successful execution of HR administrative processes.
Respond to employee inquiries and requests related to HR administration, rewards, benefits, payments, leave management, and employee records in a professional, timely, and customer-focused manner.
Communicate professionally and proactively with employees, managers, and external partners, providing guidance, resolving issues, and ensuring high standards of service delivery and stakeholder satisfaction.
Key Performance Indicators
Achievement of ≥95% of payment requests processed within agreed SLA.
Maintain payment processing accuracy by ensuring less than 2% of payment transactions require rework or correction due to errors.
Timely reconciliation of payment records.
95% of travel bookings completed within required timelines.
Zero travel disruptions due to administrative oversight.
Positive stakeholder feedback on logistics support.
Minimum of 2 process improvement initiatives implemented annually.
Effective participation in cross-functional initiatives.
Requirements
Educational and Professional Qualification(s) required for this position:
Bachelor's Degree in Human Resources, Business Management, or a related field required
Minimum of 3 years of broad HR experience, with at least 2 years’ experience in administration and records management.
Ability to deal with ambiguity, tight timelines, multiple priorities, and demanding customers, in a fast-moving, constantly changing environment.
Eligible candidates should send their CV using the link above
Only short-listed candidates will be contacted.
Disclaimer: Nile University is an equal opportunity employer and will never demand payment from candidates for employment. We caution all applicants to be vigilant against fraudulent solicitations. Legitimate job openings are exclusively advertised through official channels and reputable job boards. If you encounter any suspicious activity, please report it to humanr@nileuniversity.edu.ng immediately.