WASH Information Officer at Norwegian Church Aid (NCA)

Norwegian Church Aid (NCA) is one of the largest aid organizations in the Nordic region. We respond to disasters and emergencies by providing WASH and protection services, water, and critical assistance to those affected. Through our international network and partner organizations in the ACT Alliance, we reach millions of people each year, helping to make a positive difference around the world. Our mission is to eradicate injustice, and we work passionately on advocacy, long-term development in local communities, and emergency assistance.

As the number of people impacted by disasters continues to rise, we are committed to delivering more emergency relief, protection and WASH services. We believe that people in need must be helped, and we will not stop advocating for a just world. NCA, together with its implementing partners, has been operational in northeastern Nigeria, implementing humanitarian and development interventions focusing on WASH and GBV/ASRH and emergency response with a strong presence in Maiduguri, Konduga, Monguno, Pulka, and Dikwa Local Government Areas in Borno state. NCA, together with its implementing partners, has been operational in northeastern Nigeria, implementing humanitarian and development interventions focusing on WASH and GBV/ASRH and emergency response with a strong presence in Maiduguri, Konduga, Monguno, Pulka, and Dikwa Local Government Areas in Borno state.

We are recruiting to fill the position below:

Job Title: WASH Information Officer

Location: Maiduguri, Borno
Employment Type: Temporary
Reporting to: WASH Manager
Time frame: 3 months

Job Summary

• We are now seeking the right candidate to join our team as a WASH Information Officer to help us further our mission and contribute to enhanced program impact.

General Description

• The Information Management (IM)/GIS Officer supports the effective management of WASH information and GIS activities in Maiduguri, North-East Nigeria. Working closely with the Federal Ministry of Water Resources and Sanitation (FMWRS), the Borno State Government, The wash sectors, especially with the wash sector leads, WASH partners, and other stakeholders, the role supports the collection, analysis, visualisation, and dissemination of quality data to strengthen WASH coordination, planning, monitoring, and reporting.
• The role contributes to maintaining information management systems, producing maps, dashboards, and analytical products, and supporting evidence-based decision-making for preparedness, emergency response, recovery, and resilience-building. The position mainly supports cholera preparedness and response by assisting with data analysis, hotspot mapping, reporting, and information sharing to improve coordination and operational planning.

Job Roles and Responsibilities

• Support the collection, validation, analysis, and dissemination of WASH information to inform programme planning, coordination, monitoring, and reporting.
• Maintain and update WASH information management systems, databases, dashboards, and GIS platforms to ensure data quality and accessibility.
• Produce maps, dashboards, situation reports, infographics, and other information products to support operational decision-making.
• Support the management of digital information management platforms, including ActivityInfo, HumanitarianResponse.info, Power BI, ArcGIS, QGIS, and other relevant tools.
• Conduct data quality checks and verification to ensure the accuracy, consistency, and completeness of information received from partners.
• Compile, analyse, and present WASH data and trends to support preparedness, emergency response, recovery, and resilience-building activities.
• Support cholera preparedness and response through data analysis, hotspot mapping, surveillance reporting, and information sharing.
• Assist in coordinating information management activities with government institutions, UN agencies, NGOs, and other humanitarian partners.
• Support the preparation of regular information products, analytical reports, and presentations for coordination meetings, management, and donors.
• Contribute to needs assessments, surveys, evaluations, and other information management activities as required.
• Support the development and implementation of standard information management tools, templates, and reporting processes.
• Provide technical support to government counterparts and partners on information management tools, data collection, reporting, and GIS applications, as required.
• Participate in coordination meetings, technical working groups, and other relevant forums, representing the organisation as delegated.
• Maintain proper documentation and filing of information management products, datasets, and reports in line with organisational standards.
• Perform any other related duties as assigned by the supervisor.

Qualification and experience
Essential Criteria:

• Minimum of a university degree in Information Management, Geographic Information Systems (GIS), Computer Science, Information Technology, Statistics, Geography, Data Science, or another relevant discipline.
• Extensive relevant professional experience may be considered in lieu of an advanced university degree.
• Formal training in humanitarian information management, GIS, or WASH Sector coordination is desirable.

Experience:

• 4-7 years of progressively responsible experience in humanitarian information management with the UN, government institutions, NGOs, or international organizations.
• Demonstrated experience supporting WASH Sector coordination, emergency preparedness, and cholera preparedness and response.
• Experience working with government ministries and humanitarian coordination mechanisms in complex emergency settings is highly desirable.

Language Requirements:

• Fluency in English is required.
• Knowledge of Hausa or other languages spoken in North-East Nigeria is an advantage.

NCA’S Commitments
NCA is committed to following the following policies, standards and commitments and all staff are equally expected to conform to their requirements:

• Humanitarian Accountability Partnership (HAP)
• Code of Conduct for the International Red Cross and Red Crescent Movement and Non-Governmental Organizations (NGOs) in Disaster Relief
• ACT Alliance Code of Conduct - SPHERE Humanitarian Charter and Minimum Standards in Disaster Relief
• NCA Nigeria Staff Handbook

Prevention of Sexual Exploitation and Abuse:

• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within Norwegian Church Aid and amongst beneficiaries served by Norwegian Church Aid.

Compliance & Ethics:

• Promotes and encourages a culture of compliance and ethics within Norwegian Church Aid.
• As applicable to the position, maintains a clear understanding of Norwegian Church Aid’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

Application Closing Date
10th July, 2026 (5PM). 

Method of Application
Interested and qualified candidates should submit a copy of their CV and cover letter in a single PDF file to: recruitment-ng@nca.no using "WASH Information Officer" using the Job Title as the subject of the email.

Note

• Please ensure that you follow these instructions carefully, as failure to do so may result in disqualification from the recruitment process.
• Applications will be reviewed on a rolling basis. Suitable candidates may be contacted and interviewed before the closing date.
• The vacancy may be filled once a suitable candidate is identified; therefore, early applications are strongly encouraged.

Important:

• We are committed to a fair and transparent recruitment process, ensuring all applications are evaluated based on merit, qualifications, and relevant experience, free from bias or discrimination.
• We value diversity and encourage individuals from all backgrounds to apply.
• Only candidates who meet the specified qualifications will be contacted for the subsequent phases of the recruitment process.