Padua Petroleum Nigeria Limited (PPNL) is an indigenous company established to provide a unique range of services to the Nigerian Oil and Gas Industry.
We venture into this industry with the objective of building on existing limited in- country capacity. In view of the enormous opportunities which abound in the Oil and Gas industry in Nigeria and the new findings in other African countries, there is need for more indigenous players to fill the yawning gap by providing competitiveness and quality service delivery to the industry.
We are recruiting to fill the position below:
Job Title: Senior SAP EPM and ERP Support Specialist
Location: Nigeria
Job Summary
The Senior SAP EPM and ERP Support Specialist is responsible for providing advanced technical and functional support for SAP Enterprise Performance Management (EPM) and SAP ERP systems.
The role ensures system availability, performance optimization, integration, security, and continuous improvement of enterprise business applications supporting finance, procurement, supply chain, maintenance, human resources, and corporate reporting functions. The position also provides expert guidance on SAP-related projects, upgrades, implementations, system enhancements, and user support while ensuring alignment with business objectives and industry best practices.
Key Responsibilities
SAP EPM and ERP Support:
Provide Level 2 and Level 3 support for SAP EPM and ERP applications.
Monitor application performance and proactively resolve system issues.
Troubleshoot and resolve complex incidents, service requests, and system defects.
Manage SAP system configurations, enhancements, patches, upgrades, and releases.
Support budgeting, planning, forecasting, consolidation, financial reporting, and performance management processes.
Ensure system reliability, integrity, and availability across all supported SAP platforms.
Coordinate with SAP vendors, consultants, and support partners for issue resolution and system improvements.
Functional and Technical Responsibilities:
Analyze business requirements and translate them into SAP solutions.
Configure and maintain SAP EPM and ERP modules based on business needs.
Support integration between SAP EPM, SAP ERP, SAP S/4HANA, and other enterprise systems.
Develop functional specifications and support technical development activities.
Participate in system testing, validation, deployment, and post-implementation support.
Manage master data governance and data quality improvement initiatives.
Perform root cause analysis and implement corrective and preventive actions.
Project Implementation and Continuous Improvement:
Participate in SAP implementation, migration, upgrade, and transformation projects.
Support business process optimization and digital transformation initiatives.
Assist in developing SAP roadmaps and system enhancement strategies.
Coordinate User Acceptance Testing (UAT) and system integration testing activities.
Provide recommendations to improve application performance, user experience, and business efficiency.
User Support and Knowledge Management:
Provide technical and functional support to end users.
Conduct training sessions and workshops for SAP users and business stakeholders.
Develop user manuals, training materials, and system documentation.
Facilitate knowledge transfer and competency development programs for local IT personnel.
Maintain support documentation, procedures, and system records.
Governance, Risk, and Compliance:
Ensure compliance with IT governance, cybersecurity, and internal control requirements.
Support audit activities and implementation of audit recommendations.
Manage user access controls and segregation of duties requirements.
Participate in disaster recovery planning and business continuity testing.
Ensure compliance with corporate policies and regulatory requirements.
Qualifications
Bachelor's Degree in Computer Science, Information Technology, Information Systems, Software Engineering, Business Information Systems, Finance, Accounting, or a related discipline.
SAP professional certifications in EPM, ERP, SAP FI/CO, SAP S/4HANA, or related modules preferred.
Additional IT certifications are advantageous.
Experience:
Minimum of 10 years' experience in SAP ERP and enterprise application support environments.
Minimum of 10 years' hands-on experience supporting SAP EPM solutions and SAP ERP modules.
Proven experience in SAP implementation, migration, enhancement, and support projects.