Housekeeper at Domeo Resources International

Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation. DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance.

We are recruiting to fill the position below:

Job Title: Housekeeper

Location: Maitama, Abuja (FCT)
Employment Type: Full-time

Job Summary

• The Housekeeper is responsible for ensuring that guest rooms, public areas, and designated back-of-house spaces are maintained to the highest standards of cleanliness, hygiene, comfort, and presentation.
• The role plays a vital part in delivering exceptional guest experiences by creating a clean, safe, and welcoming environment that reflects the superior luxury standards of the hotel.
• The ideal candidate must be detail-oriented, reliable, courteous, and committed to maintaining impeccable housekeeping standards.

Role Responsibilities
Guest Room Cleaning and Preparation:

• Clean and service assigned guest rooms, suites, bathrooms, and balconies in accordance with hotel standards.
• Make beds, replace linens, arrange pillows, and ensure rooms are properly presented before guest occupancy.
• Replenish guest amenities, toiletries, bottled water, beverages, and room supplies.
• Ensure all furniture, fixtures, appliances, and fittings are clean and in good working condition.
• Report maintenance defects, damaged items, or unusual observations promptly.

 Public Area Maintenance:

• Clean and maintain assigned public areas including lobbies, corridors, elevators, staircases, lounges, restrooms, meeting rooms, and recreational facilities.
• Ensure all public spaces remain clean, organized, and welcoming throughout the day.
• Remove waste promptly and maintain cleanliness around the hotel premises.

Linen and Laundry Management:

• Collect and replace used linen and towels according to hotel procedures.
• Ensure proper handling and transportation of clean and soiled linen.
• Maintain linen closets in an organized and well-stocked condition.
• Report shortages or damaged linen to the Housekeeping Supervisor.

 Guest Service:

• Respond promptly and courteously to guest requests.
• Assist guests with additional amenities and housekeeping-related requests.
• Maintain guest privacy, confidentiality, and security at all times.
• Escalate guest complaints or unresolved issues to the appropriate supervisor.

 Health, Safety, and Hygiene:

• Follow hotel cleaning procedures and hygiene standards at all times.
• Use cleaning chemicals, equipment, and protective gear safely and correctly.
• Ensure compliance with health, safety, and environmental regulations.
• Immediately report accidents, hazards, or unsafe conditions.

 Equipment and Supply Management:

• Properly use and maintain housekeeping equipment and cleaning tools.
• Monitor cleaning supplies and report replenishment requirements.
• Ensure equipment is cleaned and stored properly after use.
• Prevent wastage and misuse of housekeeping materials.

 Documentation and Communication:

• Maintain accurate records of cleaned rooms and completed assignments.
• Report lost and found items according to hotel procedures.
• Communicate maintenance issues and guest requests effectively to supervisors.
• Attend departmental meetings and training sessions as required.

Teamwork and Professionalism:

• Work collaboratively with colleagues to ensure efficient housekeeping operations.
• Support other team members during high occupancy periods.
• Maintain excellent grooming and professional appearance in line with hotel standards.
• Perform other duties assigned by management to support hotel operations.

Key Performance Indicators (KPIs)

• Guest room cleanliness inspection scores
• Guest satisfaction ratings relating to housekeeping
• Number of rooms serviced per shift
• Timeliness of room readiness for guest check-in
• Compliance with housekeeping SOPs
• Proper handling of linen and guest amenities
• Accuracy in reporting maintenance issues and lost-and-found items
• Adherence to health, safety, and hygiene standards

Experience / Qualifications

• Minimum of SSCE or equivalent qualification.
• Certificate or Diploma in Hospitality or Housekeeping is an added advantage.
• Minimum of 1–3 years experience in housekeeping within a hotel or hospitality environment.
• Experience in a luxury hotel or premium hospitality establishment is highly desirable.
• Knowledge of hotel housekeeping standards, cleaning procedures, and health and safety regulations.
• Training in housekeeping operations, customer service, or workplace safety is an added advantage.

Competencies / Skills:

• Excellent cleaning and housekeeping skills
• Strong attention to detail
• Knowledge of cleaning chemicals and equipment
• Good time management and organizational abilities
• Effective communication and interpersonal skills
• Ability to work independently and within a team
• Basic understanding of hotel housekeeping procedures
• Behavioural Qualities / Other Competences
• Professional and well-groomed appearance
• Honest, trustworthy, and dependable
• Strong work ethic and commitment to quality
• Positive attitude and willingness to learn
• Courteous and guest-focused
• Physically fit and capable of performing housekeeping duties
• Ability to work under pressure while maintaining high standards.

Application Closing Date
28th July, 2026.

Method of Application
Interested and qualified candidates should forward their CVs and cover letter to recruitment@domeoresources.org with Housekeeper - Maitama as subject of mail.

Note: Only shortlisted candidates will be contacted.