Sales Coordinator at DAG industries Limited

DAG Industries Nigeria Limited - We provide the most popular range of Bajaj motorcycles, Bajaj tricycles, Bajaj genuine spares, MRF tyres, DAG lubricants and unfaltering after sales service. Backed by its untiring team of professional and trained technicians, authorized service stations and its own service center, DAG has been instrumental in developing Nigeria through building infrastructure and creating jobs thereby providing a livelihood for the common people in Nigeria. We at DAG are committed to provide genuine spare parts, accessories, and a never failing support to its customers and business associates.

We are recruiting to fill the position below:

Job Title: Sales Coordinator

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• The Sales Coordinator is responsible for coordinating sales operations, supporting the sales team, managing customer orders, monitoring inventory, preparing sales reports, and ensuring timely product deliveries.
• The role serves as the link between the sales, warehouse, logistics, finance, and customer service teams to ensure efficient order fulfillment and exceptional customer service.
• The ideal candidate will have experience in industries such as FMCG, automobile, lubricants, tyres, spare parts, manufacturing, consumer goods, or any fast-paced sales and distribution environment.

Key Responsibilities
Sales Operations:

• Coordinate daily sales activities and provide administrative support to the sales team.
• Process customer orders accurately and ensure timely execution.
• Prepare quotations, sales invoices, and other sales-related documentation.
• Track customer orders from placement through delivery.
• Ensure all sales transactions comply with company policies and procedures.

Customer Relationship Management:

• Serve as the primary point of contact for customers regarding orders, deliveries, and product availability.
• Build and maintain strong relationships with distributors, dealers, retailers, corporate customers, and key accounts.
• Resolve customer inquiries and complaints promptly by coordinating with relevant departments.
• Maintain accurate customer records and sales documentation.

Sales Reporting & Analysis:

• Prepare daily, weekly, and monthly sales performance reports.
• Monitor sales targets and provide performance updates to management.
• Analyze sales trends, customer buying patterns, and product performance.
• Maintain accurate sales databases and dashboards.
• Support forecasting and sales planning activities.

Inventory & Logistics Coordination:

• Coordinate with warehouse and logistics teams to ensure timely product dispatch and delivery.
• Monitor inventory levels and communicate stock shortages to management.
• Follow up on pending deliveries, back orders, and customer requests.
• Ensure proper documentation for product dispatch and receipt.

Cross-Functional Coordination:

• Work closely with Finance to monitor customer payments, credit limits, and outstanding balances.
• Collaborate with the Marketing team to support promotions, product launches, and sales campaigns.
• Coordinate with Procurement and Supply Chain teams to ensure product availability.
• Assist the Sales Manager with distributor onboarding, pricing updates, and promotional activities.

Administrative Duties:

• Maintain accurate sales records, contracts, quotations, and agreements.
• Schedule meetings, prepare presentations, and support sales reviews.
• Ensure timely submission of sales reports and documentation.
• Monitor sales team expenses and administrative requests where applicable.

Key Performance Indicators (KPIs)

• Sales order processing accuracy.
• Order fulfillment turnaround time.
• On-time delivery rate.
• Customer satisfaction and response time.
• Sales reporting accuracy and timeliness.
• Inventory coordination efficiency.
• Reduction in order processing errors.
• Distributor and dealer support effectiveness.
• Sales data accuracy.
• Achievement of departmental service-level agreements (SLAs).

Qualifications

• Bachelor's Degree in Business Administration, Marketing, Sales, Economics, or a related discipline.
• Professional certification in Sales or Marketing is an added advantage.

Experience::

• 3–5 years of experience as a Sales Coordinator, Sales Support Executive, Sales Administrator, or similar role.
• Experience in FMCG, automobile, lubricants, tyres, spare parts, manufacturing, consumer goods, or related industries is required.
• Experience working with distributors, dealers, wholesalers, and retail channels is highly desirable.

Skills & Competencies:

• Strong sales coordination and administrative skills.
• Excellent communication and interpersonal skills.
• Strong analytical and reporting abilities.
• Excellent organizational and time management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and accuracy.
• Customer service orientation with strong problem-solving skills.
• Ability to work independently and collaboratively with cross-functional teams.

Technical Skills:

• Advanced proficiency in Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, dashboards, and data analysis).
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook).
• Experience using ERP systems such as SAP, Oracle, Microsoft Dynamics, Odoo, Sage, or similar.
• Experience with CRM software is an added advantage.
• Ability to generate and interpret sales reports and KPIs.

Preferred Candidate Profile:

• Experience supporting field sales teams across multiple territories.
• Good understanding of sales distribution networks and channel management.
• Ability to coordinate high-volume transactions while maintaining accuracy.
• Strong commercial awareness and customer-focused mindset.
• Proactive, organized, and capable of working under pressure to meet deadlines.

Application Closing Date
31st July, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online