Account Officer at Kaplo Africa - 4 Openings

Kaplo is Africa's most innovative Human Resource & Business Support Solutions provider, serving clients with cutting-edge business advisory and human capital solutions across diverse sectors of the African economy.

At Kaplo, we have proven expertise in business advisory and human resource capabilities targeted at productivity, profitability, sustainability, transformation and overall growth of your business.

We are recruiting to fill the position below:

Job Title: Account Officer

Locations: Abuja (FCT), Kano, Lagos and Port Harcourt - Rivers
Employment Type: Full time
Reports to: Managing Director

Job Summary

• The Account Officer is responsible for identifying, acquiring and managing clients to drive growth in Assets Under Management (AUM) for the company.
• The role involves closing sales from prospective leads and building long-term relationships through personalized customer service.
• The Account Officer will also work closely with internal stakeholders, including the Portfolio Manager and Research Analyst, to provide clients with well-informed investment options.

Key Working Relationships:

• Internal
• External
• Business Development
• Clients
• Risk, Compliance and Assurance
• Regulatory Bodies
• Management Information System
• Human Resources Development
• Investment
• Internal Control & Audit

Job Duties

• Grow the company’s AUM by acquiring new clients and securing fresh inflows from existing ones.
• Schedule and attend meetings with prospective clients, sometimes involving the Portfolio Manager and Research Analyst for macroeconomic insights.
• Maintain ongoing engagement with existing clients, ensuring continued investment growth.
• Serve as the primary contact for clients, addressing concerns and providing guidance on portfolio growth.
• Work with clients to increase their investment holdings and cross-sell other financial products.
• Strengthen relationships with clients by recognizing their special occasions (e.g., birthdays, anniversaries) through calls, messages, and corporate gifts.
• Ensure high customer satisfaction levels through excellent service and prompt resolution of issues.
• Meet or exceed monthly and quarterly sales targets for client acquisition and AUM growth.
• Maintain detailed records of client interactions and sales activities for reporting purposes.
• Collaborate with the Sales Team Lead and Business Development Department to refine sales strategies and improve conversion rates.

Application Closing Date
20th July, 2026.

How to Apply
Interested and qualified candidates should send their Applications to: kaploafrica@gmail.com using “Account Officer – Lagos, Abuja, Port Harcourt & Kano (depending on your preferred location” as the subject of the email.