Sales and Retail Associate (Hybrid) at Kind Heart Agency

Kind Heart Agency is a boutique creative studio focusing on high-end brand identity and campaign strategy. We specialize in fast-turnaround visual transformations, content strategy, email marketing, and creative direction for luxury and boutique brands.

We are recruiting to fill the position below:

Job Title: Sales and Retail Associate

Location: Lagos, Nigeria | Hybrid (Remote + In-Person).
Employment Type: Full-time

Role Overview

• We’re looking for a full-time sales and retail manager, who is commercial sharp, culturally attuned leader to drive retail performance and client relationships a fashion brand.
• You’ll supervise and own communication with the brand and clients, the numbers and the experience.
• You'll be the commercial engine of the brand's retail presence, manage sales, build client relationship, drive revenue targets and and deliver consistent shopping experience. 

Key Responsibilities

• Lead and develop the in-store day-to-day sales team.
• Track monthly and seasonal sales targets.
• Manage stock levels, visual merchandising standards and replenishment.
• Oversee the client / brand experiment from stocking, purchase and follow-up.
• Collaborate with the team on campaigns, launches and pop-ups..
• Produce weekly / monthly retail performance reports.
• Liaise with team on the bestsellers, slow-movers and restocks.

Required Skills & Qualifications

• Experience in retail management, ideally in fashion or lifestyle.
• Strong client relationship skills and a natural consultative sales approach.
• Proficiency with retail and inventory management.
• Confident communication skills.

Nice to Have:

• Experience in lifestyle/fashion brands.
• Familiarity with project management tools (Asana, Google sheets, Salesforce).
• Eye for visual merchandising and styling.

Work Structure:

• Full-Time: Monday - Friday (10:00 am - 6:00PM).
• Hybrid mode (Remote work with required in-person availability in Lagos).

Who This Role Is For:

• Someone who naturally thinks in ideas and systems, sales data driven and customer experience. 
• A strategic creative who understands both aesthetics and performance, with a strong eye for fashion/lifestyle brand merchandise.
• Someone who can take ownership and lead without constant supervision.
• Someone who enjoys building from the ground up and prioritizes customer experience.

Salary
N150,000 - N200,000 monthly.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online