DP World - We exist to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,100 employees spanning 74 countries on six continents. We are pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
As Director: Sales Demand Generation & Distribution, you will be responsible for managing and growing a portfolio of pharmaceutical principals for whom the business provides demand generation and distribution services.
You will develop and execute account growth strategies, drive market activation initiatives, oversee commercial performance, and ensure delivery against agreed service levels and business targets.
Working closely with cross-functional teams including Supply Chain, Finance, Regulatory Affairs, Marketing, and Customer Service, you will ensure that commercial plans are translated into effective execution and measurable business results.
Key Performance Areas (KPA)
Account Strategy & Growth Planning
Develop and implement strategic account plans to drive revenue growth, retention, and portfolio expansion.
Identify opportunities to increase market share and strengthen principal partnerships.
Drive long-term account value creation and sustainable business growth.
Demand Generation Planning:
Translate principal objectives into annual and quarterly demand generation strategies.
Develop targeted plans across brands, customer segments, channels, and geographic regions.
Align demand generation activities with business objectives and market opportunities.
Sales Execution & Market Activation:
Lead in-market sales execution and commercial activation initiatives.
Drive promotional campaigns and customer engagement activities.
Monitor sales performance and implement corrective actions where necessary.
Maximize demand, market penetration, and portfolio growth.
Financial Performance Management:
Manage revenue, profitability, budgets, and working capital performance.
Monitor sales pipelines and commercial performance metrics.
Ensure cost-efficient operations and achievement of financial targets.
Drive accountability for commercial results across the business.
Client Service & SLA Management:
Ensure contractual obligations and service level agreements are consistently achieved.
Maintain high service standards and customer satisfaction.
Monitor service delivery performance and address operational challenges proactively.
Customer Relationship Management:
Build and maintain strong relationships with pharmaceutical principals.
Conduct regular business reviews and performance meetings.
Proactively resolve issues and identify opportunities to strengthen partnerships.
Cross-Functional Commercial Coordination:
Collaborate with Supply Chain, Finance, Marketing, Regulatory, and Customer Service teams.
Ensure demand generation plans are operationally feasible and effectively executed.
Drive alignment across all commercial and operational functions.
Performance Reporting & Continuous Improvement:
Analyze account performance, customer insights, and service delivery outcomes.
Develop actionable recommendations to improve performance and efficiency.
Drive a culture of continuous improvement and commercial excellence.
Talent Management & Leadership:
Lead, coach, and develop a high-performing sales and commercial team.
Drive workforce planning, succession management, and talent development initiatives.
Build organizational capability and create a strong leadership pipeline.
Foster an engaged, accountable, and performance-driven culture.
Qualifications Required
Bachelor's Degree in Pharmacy, Life Sciences, Business, or a related field.
Preferred Qualifications
MBA or postgraduate qualification in Business, Sales, Marketing, or Commercial Management.
Professional training in:
Key Account Management
Sales Leadership
Customer Service Excellence
Commercial Management
Skills & Experience Required:
12–15 years of experience in pharmaceutical sales and commercial operations within Nigeria.
6–8 years of experience in middle or senior management leadership roles.
Demonstrated success in delivering revenue growth and achieving commercial targets.
Proven experience leading large sales and commercial teams.
Strong understanding of:
Pharmaceutical demand generation
Principal account management
Distribution operations
Regulatory requirements within Nigeria
Track record of building commercial capability and driving organizational growth.
Leadership & Behavioural Competencies:
Strategic orientation and strong business acumen.
Client-centric mindset.
Inspirational leadership and people development capability.
Continuous improvement orientation.
Strong stakeholder management and collaboration skills.
High levels of interpersonal effectiveness.
Strong ethical standards and commitment to organizational values.
Technical Competencies:
Profit & Loss (P&L) Management.
Financial Planning, Budgeting, and Cost Management.