Loss Prevention and Control Officer at Shengway Global Merchant Limited (Miniso Nigeria)

Shengway Global Merchant Limited is a retail trading company, operating with the brand name “MINISO”. MINISO is a fast-growing international retail chain brand with over 6000 stores across Europe, Asia, Africa, America and Oceania and has established strategic partnerships with over 100 countries. MINISO focuses on fashionable and relaxed high-quality lifestyle products including electronics, personal care and beauty, home essentials, sports, gifts, toys, stationery, seasonal products, amongst many others, which covers every aspect of life. The company operates multiple locations in Nigeria offering innovative and affordable products to its customers, and values simplicity, positivity, integrity, devotion, efficiency, and ownership.

We are recruiting to fill the position below:

Job Title: Loss Prevention and Control Officer

Location: Lagos
Employment Type: Full-time

Job Summary

• We are looking for a smart individual with attention to details, who will join our team.
• The role requires someone with a high level of integrity and ethical conduct.

Job Description

• Monitor CCTV Surveillance Camera.
• Investigate irregularities with deletions, return and exchange.
• Training of security personnel and staff on loss prevention/control protocols, 5strategies and best practices.
• Prevent and detect Internal and external theft, shoplifting and recover amount (such as: cashier fraud, corruption, bribery, theft, etc.).
• Carryout periodic inventory checks and Identify and report stock shortages.
• Identify, recommend, and implement systems to minimize loss of merchandise, money, or company assets.
• Apprehend shoplifters and individuals engaged in theft activity.
• Collaborate with store management to address security concerns.
• Document and prepare incident reports as required.
• Identify vulnerabilities in security systems and propose improvements.
• Investigate and resolve various fraud and theft cases as well as product damages.
• Carry out other activities as assigned by the Line Manager, that would be required to achieve the company’s loss prevention and control objectives.

Qualifications

• Bachelor's degree or Higher National Diploma.
• Relevant professional qualification or certification is a plus.
• Minimum of 2 years working experience in loss control or a similar role; in the retail or FMCG industry.

Skills Required:

• Proficiency in operating security equipment e.g. CCTV System etc.
• Tech Savvy and Proficiency in Microsoft Office Applications.
• Effective conflict management and de-escalation skills.
• Strong critical thinking skills and tactical awareness.
• Ability to multitask and perform under tight deadlines.
• Excellent verbal and written communication skills.
• Exceptional Interpersonal and problem-solving skills.
• Excellent report writing skills.
• Inventory management skills.
• Strong analytical and security risk assessment skills.
• Experience conducting investigations into fraud, theft, and product damage, including use of investigative techniques and evidence collection.
• Experience interviewing and interrogating individuals in the context of loss prevention or security incidents.
• Understanding of legal and regulatory requirements related to loss prevention.
• Understanding of fraud prevention and detection methods.
• Knowledge of loss prevention strategies specific to the retail industry.
• Experience with inventory management and identifying stock shortages to support loss prevention.

Application Closing Date
31st July, 2026.

How to Apply
Interested and qualified candidates should send their CV to: hr_ng@miniso.com.ng using the Job Title as the subject of the email.