Relationship Sales Officer (Female) at Silviarecruits

Silviarecuits Consultancy - We are a fast-growing financial services company committed to helping individuals, businesses, and institutions build wealth and achieve their financial goals through innovative investment solutions, financial advisory services, and responsible lending. Our focus is on delivering exceptional customer experiences while maintaining the highest standards of integrity, professionalism, and service excellence.

We are recruiting to fill the position below:

Job Title: Relationship Sales Officer (Female)

Location: Abuja (FCT)
Employment Type: Full-time
Industry: Financial Services | Investments | Lending | Wealth Management

Job Summary

• We are seeking a proactive, sales-driven, and customer-focused Relationship Officer (Female) for gender balance to join our growing team.

Job Description

• The Relationship Officer will be responsible for acquiring new clients, maintaining strong relationships with existing customers, mobilizing investment funds, promoting the company's financial products, and supporting loan generation activities.
• The ideal candidate will possess excellent sales, communication, and relationship management skills with a strong passion for delivering value to clients while achieving business growth targets.

Key Responsibilities

• Identify and acquire new individual, SME, corporate, and institutional clients.
• Promote the company's investment, lending, and financial advisory products.
• Generate new business opportunities through referrals, networking, cold calling, and strategic partnerships.
• Build and maintain a healthy pipeline of prospective clients.
• Develop long-term relationships with clients by understanding their financial goals.
• Serve as the primary contact for assigned clients.
• Provide timely responses to client inquiries and resolve complaints professionally.
• Conduct periodic relationship reviews to improve customer satisfaction and retention.
• Drive deposit mobilization and investment portfolio growth.
• Educate clients on available investment opportunities and wealth creation solutions.
• Assist clients in selecting suitable investment products based on their financial objectives.
• Source qualified loan customers.
• Guide prospective borrowers through the application process.
• Liaise with internal teams to facilitate efficient loan processing and disbursement.
• Monitor assigned loan accounts and support collections where necessary.
• Consistently achieve monthly and quarterly sales targets.
• Increase revenue by cross-selling and upselling financial products.
• Prepare and execute client engagement strategies to improve business performance.

Customer Experience:

• Deliver exceptional customer service at every touchpoint.
• Ensure accurate documentation and compliance during client onboarding.
• Maintain confidentiality of customer information.
• Maintain accurate records of client interactions and sales activities.
• Prepare weekly and monthly sales performance reports.
• Monitor market trends and competitor activities.

Key Performance Indicators (KPIs)

• Monthly investment/fund mobilization target
• Number of new clients acquired
• Loan origination target
• Revenue generated
• Client retention rate
• Customer satisfaction rating
• Cross-selling ratio
• Portfolio growth
• Timely submission of reports

Requirements
Education:

• Bachelor's Degree or HND in Finance, Economics, Business Administration, Marketing, Banking, Accounting, or any related discipline.

Experience:

• Minimum of 2 years experience in relationship management, sales, business development, banking, investment, insurance, fintech, or financial services.
• Proven experience in client acquisition and portfolio management is highly desirable.

Required Skills:

• Excellent sales and negotiation skills
• Strong interpersonal and communication skills
• Relationship management expertise
• Business development and networking skills
• Customer service orientation
• Financial product knowledge
• Analytical and problem-solving abilities
• Strong presentation skills
• Microsoft Office proficiency
• Ability to work independently and meet targets
• Time management and organizational skills

Preferred Attributes:

• Self-motivated and highly driven.
• Professional appearance and excellent business etiquette.
• Strong persuasion and influencing skills.
• Results-oriented with a passion for exceeding targets.
• High level of integrity and confidentiality.
• Resilient, proactive, and adaptable.
• Ability to build trust and maintain long-term client relationships.

What We Offer

• Salary of N200,000 - N250,000 per month.
• Attractive performance-based incentives and commissions.
• Career growth and professional development opportunities.
• Continuous training and learning.
• Supportive and collaborative work environment.
• Opportunity to work with a dynamic and fast-growing financial services company.

Application Closing Date
30th July, 2026.

How to Apply
Interested and qualified candidates should send their CVs to: recruitmentconsult@zohomail.com using "Relationship Sales Officer" as the subject of the mail.