Client Service Officer at Resource Intermediaries Limited

Resource Intermediaries Limited is a professional Management firm into all core Human Resource Services such as training, recruiting, manpower outsourcing, payroll management, business process outsourcing and general HR consulting services with over 18 years of industrial experience. We pride ourselves in easing business burdens.

We are recruiting to fill the position below:

Job Title: Client Service Officer

Location: Victoria Island, Lagos
Employment Type: Full-time
Industry: Financial Institution

Responsibilities

• Treat all emails that are received in the group email address and ensure the emails are directed to the appropriate teams.
• Call over for pending emails & follow up with relevant units on pending mails
• Deal work request such as Account statements, holdings statements requests
• Deal account opening, account closure and name change requests as received
• Send cash account opening, requests to CCC via email as received
• Updating Account Services daily statistic schedule with newly received client's swift instruction
• Updating the Security register with account opening,closure and amendments
• Sending return swift confirmations to clients for processed swifts
• Filing of treated client's swift instructions and letters into their respective files.
• Detach shares to broker via the detachment portal
• Meet agreed SLA on detachment of shares
• Ensure daily reconciliation on detachment
• Process broker access
• Process transfers of shares from custody to trading account
• Update detachment schedule as appropriate

Requirements

• Candidates should possess a BSc degree(Without Third Class or Pass) in any related discipline with 1-3 years experience.
• Maximum age: 27 years.
• Strong communication and customer service skills
• Experience in banking and customer experience is an advantage
• Ability to resolve customer complaints efficiently
• Good problem-solving and interpersonal skills
• Must be staying close to Victoria Island.

Remuneration

• N180,000 monthly
• 13th-month salary
• HMO
• Paid leave allowance
• Pension

Application Closing Date
31st July, 2026.

How to apply
Interested and qualified candidates should:
Click here to apply online