Graduate Trainees at Ruhe Global Resources (RGR)

Ruhe Global Resources (RGR) is an international student and work force Recruitment and visa consultancy, Language and examination Tutorial Center. We represent the interest of several education and employer organization in Australia, Canada, Cyprus, Turkey, Russia, France, Italy, China, India, Germany, Dubai, New Zealand, USA, and United Kingdom. (other Europe, Asia and Middle east countries) and offer national and international examinations, Registration tutorial and preparation service.

We are recruiting to fill the position below:

Job Title: Graduate Trainee

Location: Abuja (FCT) 
Employment Type: Full-time
Department: Business Operations

About the Programme

• Ruhe Global Resources (RGR) invites ambitious, motivated and talented graduates to apply for our Graduate Trainee Programme.
• This programme is designed for recent graduates and NYSC Corps Members (serving or recently completed) who are eager to develop practical business, operations, administration, leadership and customer service skills within a dynamic international education organisation.
• The programme provides structured learning, hands-on experience, mentoring and rotational assignments across various business functions, preparing participants for successful careers within the organisation.
• Graduate Trainees will work closely with experienced managers, receive professional coaching and contribute to projects that support business growth, operational excellence and customer satisfaction.

Job Summary

• As a Graduate Trainee, you will gain practical experience across different departments while developing the professional, technical and leadership skills required for a successful career.
• You will participate in structured training programmes, assist with day-to-day business operations, support community engagement initiatives and contribute to projects that improve operational efficiency, customer satisfaction and organisational performance.
• The programme offers exposure to business operations, administration, student recruitment, customer service, marketing, finance, human resources and project management.

Key Responsibilities
The Graduate Trainee will:

• Participate in a structured graduate development programme.
• Receive practical training across multiple business functions.
• Assist in improving operational processes and service delivery.
• Support daily administrative and operational activities.
• Collaborate with different departments on organisational projects.
• Collect, analyse and report operational and performance data.
• Support managers with planning, coordination and project implementation.
• Attend professional development workshops, seminars and training sessions.
• Prepare reports, presentations and documentation as required.
• Participate in meetings and contribute ideas for continuous improvement.
• Build effective working relationships with colleagues, customers and stakeholders.
• Demonstrate professionalism, accountability and a willingness to learn.

Areas of Exposure
Graduate Trainees will receive practical experience and structured training across one or more of the following business functions:

Business Operations:

• Support the day-to-day operations of the organisation.
• Assist with workflow improvement initiatives and process optimisation.
• Monitor operational performance and contribute to continuous improvement projects.
• Support the implementation of company policies, procedures and operational standards.
• Participate in operational planning and performance review activities.

Administration:

• Provide administrative support across various departments.
• Prepare reports, presentations, correspondence and business documentation.
• Maintain accurate records, databases and filing systems.
• Support office coordination and administrative processes.

Student Recruitment & Customer Service:

• Support student recruitment campaigns and lead generation activities.
• Assist prospective students with enquiries, applications and admissions processes.
• Maintain accurate customer and student records within the CRM system.
• Follow up on enquiries, applications and admissions to improve conversion rates.
• Deliver excellent customer service and maintain positive relationships with students, parents and partners.

Marketing, Digital Marketing & Business Development:

• Support the planning and implementation of marketing and student recruitment campaigns.
• Assist with digital marketing initiatives across online platforms.
• Conduct market research and competitor analysis.
• Support business development and partnership activities.
• Assist in promoting educational programmes, services and events.
• Participate in exhibitions, recruitment fairs and promotional campaigns.
• Support email marketing campaigns and customer engagement initiatives.
• Assist in creating marketing content for digital and print media.
• Monitor digital marketing performance and prepare campaign reports.

Website Management & Content Development:

• Assist in updating and maintaining the organisation's website.
• Upload and manage website content, including news, blogs, programme information and promotional materials.
• Ensure website content is accurate, relevant and up to date.
• Support website performance monitoring and user experience improvements.
• Assist with Search Engine Optimisation (SEO) to improve website visibility and search rankings.
• Monitor website enquiries and support online lead generation activities.
• Work with designers and developers to improve website functionality where required.

Social Media Management:

• Assist in managing the organisation's social media platforms, including Facebook, Instagram, LinkedIn, X (Twitter), TikTok and YouTube.
• Develop engaging social media content, including graphics, videos, captions and promotional posts.
• Schedule and publish content across social media platforms.
• Monitor social media engagement and respond professionally to enquiries and comments.
• Support online brand awareness and student recruitment campaigns.
• Monitor social media trends and recommend creative content ideas.
• Prepare social media performance reports using analytics and engagement metrics.
• Assist in growing the organisation's online presence and digital community.

Community Engagement:

• Participate in educational outreach and community development programmes.
• Support workshops, seminars, awareness campaigns and educational events.
• Represent the organisation during community engagement activities.
• Build positive relationships with community stakeholders and partners.

Teaching & Mentorship:
Where applicable, Graduate Trainees may:

• Assist with teaching support activities.
• Support language training programmes.
• Mentor students and programme participants.
• Assist trainers during workshops and classroom sessions.
• Provide guidance to prospective students where appropriate.

Project Management:

• Support the planning, coordination and implementation of organisational projects.
• Monitor project progress and timelines.
• Prepare project reports and performance updates.
• Participate in project evaluation and continuous improvement initiatives.

Training & Capacity Building:

• Participate in internal and external training programmes.
• Support the delivery of staff and community training sessions.
• Promote organisational products and services.
• Assist with staff development and capacity-building initiatives.

Reporting & Continuous Improvement:

• Prepare operational, project and performance reports.
• Collect and analyse data to support decision-making.
• Document project outcomes and lessons learned.
• Identify opportunities to improve business processes and customer service.
• Support quality assurance and continuous improvement initiatives.

Additional Key Responsibilities
Graduate Trainees will also:

• Participate in a structured graduate development programme.
• Rotate across multiple departments to gain practical business experience.
• Support day-to-day business operations and administration.
• Collaborate with cross-functional teams on organisational projects.
• Collect, analyse and report operational and performance data.
• Assist in preparing business reports, presentations and management information.
• Participate in strategic planning and problem-solving activities.
• Support customer relationship management and service delivery.
• Assist with digital marketing campaigns and online promotional activities.
• Support website content management and updates.
• Create and publish engaging content across digital and social media platforms.
• Monitor website traffic, social media engagement and digital campaign performance.
• Attend workshops, seminars and professional development programmes.
• Demonstrate professionalism, accountability, initiative and a commitment to continuous learning.

Learning Outcomes:
By the end of the programme, Graduate Trainees will have developed practical skills in:

• Business Operations
• Administration
• Customer Service
• Student Recruitment
• Marketing
• Digital Marketing
• Website Management
• Social Media Management
• Search Engine Optimisation (SEO)
• Content Creation
• Email Marketing
• Human Resources
• Project Management
• Business Development
• Leadership
• Communication
• Problem Solving
• Data Analysis
• Business Reporting
• CRM Management
• Team Collaboration
• Time Management
• Professional Ethics
• Stakeholder Engagement

Qualifications
Applicants should possess:

• A Bachelor's Degree in Business Administration, Management or a related discipline.
• Completion of NYSC or currently serving.
• Recent graduates are encouraged to apply.

Skills & Competencies:
Successful candidates should demonstrate:
Business Skills:

• Business Operations
• Administration
• Customer Service
• Project Coordination
• Business Development
• Organisational Skills
• Time Management
• Problem Solving
• Analytical Thinking
• Attention to Detail

Digital & Marketing Skills:

• Digital Marketing
• Social Media Management
• Website Management
• Website Content Management
• Content Creation
• Copywriting
• Search Engine Optimisation (SEO)
• Email Marketing
• Brand Management
• Digital Communication
• Online Customer Engagement
• Marketing Analytics

Technical Skills:

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft 365
• Google Workspace
• CRM Systems
• WordPress or other Content Management Systems (CMS)
• Meta Business Suite
• Canva or Adobe Express
• Google Analytics (desirable)
• Social Media Scheduling Tools (Buffer, Hootsuite or similar)

Personal Attributes:
The successful candidate should demonstrate:

• Integrity
• Professionalism
• Initiative
• Accountability
• Adaptability
• Teamwork
• Leadership Potential
• Creativity
• Positive Attitude
• Customer Focus
• Emotional Intelligence
• Resilience
• Commitment to Continuous Learning

Career Progression:

• Graduate Trainees who successfully complete the programme and demonstrate outstanding performance may be considered for permanent positions within Ruhe Global Resources, subject to organisational requirements and performance.

Benefits
Successful candidates will receive:

• Competitive salary of N100,000 per month.
• Performance-based incentives.
• Structured graduate development programme.
• Comprehensive training and mentoring.
• Hands-on experience across multiple business functions.
• Exposure to senior management.
• Career development and progression opportunities.
• Professional coaching and leadership development.
• Supportive, collaborative and inclusive working environment.

Application Closing Date
Applications will remain open until the position is filled.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Application Instructions
Interested applicants should submit:

• A comprehensive Curriculum Vitae (CV).
• A cover letter explaining their interest in the programme.
• Copies of academic and professional qualifications (where applicable).
• Applications should be submitted through the RGR Recruitment Portal or to the Human Resources Department.