ICT Officer at a Leading and Well-established Microfinance Bank - Open Access Consulting Limited

Open Access Consulting Limited - Our client, a leading and well established Microfinance Bank, is currently seeking qualified and experienced professionals to fill the position below:

Job Title: ICT Officer

Location: Onitsha, Anambra
Employment Type: Full-time

Job Summary

• Keeps the bank's technology running — the core banking system, network, devices and security systems — with minimal downtime, protected data and reliable daily backups.

Job Responsibilities

• Before opening: confirm servers, core banking application, network, internet links and power backup are all up.
• Create/modify/disable user profiles on the core banking system strictly on approved requests; enforce password policy.
• Provide first-level support to staff on system, hardware and printing issues throughout the day.
• Monitor internet/ISP links and switch to backup connectivity during outages; log all downtime.
• Support the Head of Operations during end-of-day processing; escalate EOD errors to the application vendor and follow through to resolution.
• Run and verify daily data backups; test restores periodically and keep an offsite/cloud copy.
• Maintain the IT asset register, CCTV system and access controls; review logs for anomalies.
• Apply antivirus/OS updates and brief staff on phishing/social engineering threats.
• Liaise with vendors (core banking, ISP, hardware) on SLAs, faults and projects.

Qualification and Requirements

• Educational Qualification: B.Sc/HND in Computer Science, Information Technology, Computer Engineering or related field.
• Professional Certification: CompTIA A+/Network+, CCNA, or Microsoft certifications an advantage; core banking application certification (e.g. BankOne) a plus.
• Experience Required: 2-4 years in IT support/administration, preferably supporting a banking application environment. Experience with core banking applications, database management, and networking, Experience with LAN/Wi-Fi, Windows administration and hardware maintenance required.
• Technical / Job Skills: Core banking application administration (user setup, EOD support, patch coordination with vendor); network and internet management; hardware/printer/UPS/inverter maintenance; data backup and restore testing; cybersecurity basics (antivirus, access control, phishing awareness); POS/ATM support; CCTV administration; basic SQL/reporting an advantage.
• Soft Skills & Attributes: Fast troubleshooting under pressure; clear communication with non-technical staff; vendor management; proactiveness; confidentiality with system access.

Salary
N200,000 - N250,000 monthly. 

Application Closing Date
15th August, 2026.

How to Apply
Interested and qualified candidates should send their CV to: career@openaccessconsult.com using the Job Title as the subject of the email.