Sales & Customer Experience Executive at HTSFarms.ng - HTSF Global Nigeria Limited

HTSFarms.ng, a subsidiary of HTSF Global Nigeria Limited, is an innovative agribusiness and e-commerce platform committed to making quality agricultural inputs accessible to farmers and businesses across Nigeria.

We are recruiting to fill the position below:

Job Title: Sales & Customer Experience Executive - HTSFarms.ng

Location: Kado - Abuja (FCT)
Employment Type: Full-time

Job Summary

• The sales & customer experience executive will be responsible for generating leads / sales, managing customer relationships, responding to inquiries, processing orders, and ensuring an exceptional customer experience from inquiry to delivery.
• The ideal candidate should bepersuasive, organized, and passionate about achieving sales targets while delivering excellent customer service.

Key Responsibilities

• Generate new sales through phone calls, website livechat, WhatsApp, social media, referrals, and outbound prospecting.
• Respond promptly to customer inquiries across all communication channels.
• Convert inquiries into completed orders and achieve monthly sales targets.
• Build and maintain strong relationships with new and existing customers.
• Follow up on quotations, abandoned carts, pending payments, and repeat customers.
• Process customer orders accurately and coordinate with the logistics team for timely delivery.
• Resolve customer complaints professionally and ensure customer satisfaction.
• Maintain accurate customer records and sales reports.
• Provide weekly updates on sales performance, customer feedback, and market trends.
• Support promotional campaigns, product launches, and marketing activities.

Requirements

• Bachelor's Degree or HND in Marketing, Business Administration, Agriculture, or a related field.
• Minimum of 2 years' experience in sales, customer service, or e-commerce.
• Strong communication, negotiation, and interpersonal skills.
• Experience selling through WhatsApp Business, Instagram, or other digital channels is an added advantage.
• Proficiency in Microsoft Office and Google Workspace.
• Ability to multitask and work in a fast-paced environment.
• Self-motivated, target-driven, and customer-oriented.
• Knowledge of agricultural products is an added advantage.

Application Closing Date
5th August, 2026.

How to Apply
Interested and qualified candidates should send their CV and a brief cover letter to: htsfarmshumanresources@gmail.com using  "Sales & Customer Experience Executive – HTSFarms.ng" as the subject of the mail.