IT Assistant (Consultancy) at Malaria Consortium

Malaria Consortium is one of the world’s leading non-profit organisations specialising in the comprehensive prevention, control and treatment of malaria and other communicable diseases among vulnerable and under privileged populations. We increasingly find our work on malaria can be effectively integrated with other similar public health interventions for greater impact and therefore expanded our remit to include child health and neglected tropical disease interventions.

We are recruiting to fill the position below:

Job Title: IT Assistant (Consultancy)

Location: Abuja (FCT)

Purpose of the assignment

• The purpose of this assignment is to have an IT Ad-hoc Support Assistant verify the specification, functionality and condition of the 2,020 mobile devices intended for use during the 2026 ITN.
• The assignment involves unpacking and physically inspecting the mobile devices, checking if the phones meet the desired/requested user specifications and verifying the availability of essential accessories (e.g., pouches, chargers, batteries, USB cables).
• Also in addition, the ad hoc staff is meant to categorize devices into the various categories as would be outlined by the Technical Lead as well as setting it up, configuring and installing MDM, Digit HCM App and other software’s that may be needed for the campaign.

Specific Tasks

• Unpack and repack mobile phones and accessories.
• Check if phones meet the desired/requested specifications
• Check if the Phones are functional
• Tag phones
• Install and set up the Phones using an MDM App as well as the DIGIT HCM App that would be provided on each mobile phone.
• Assist in sorting and categorizing mobile phones based on functionality.
• Tag, Label and arrange phones as per the verification team’s instructions.
• Assist in logging information on functionality status (functional, faulty, missing accessories, etc.).
• Handle extension cables and ensure devices are connected for testing.
• Support clean-up and arrangement of the workspace each day.

Deliverables:

• Phones and accessories are unpacked, sorted, and re-packed daily.
• Accurate Tagging and grouping of phones based on status (functional/faulty).
• Device fully provisioned and set up and having the MDM and DIGIT HCM Apps installed.
• Updated manual records or logs of devices worked on, as guided.
• Clean and orderly verification
• Space maintained throughout the period.
• Signed daily timesheet submitted at the end of each working day.

Qualifications and Experience

• A minimum of a National Diploma in Information Technology, Computer Science, or a related field
• 2 years of experience in an IT technical support role
• Familiar with Android phones and device specifications, Mobile Device Management applications, and any Digital Health Tool used for health campaigns.
• Strong problem-solving and troubleshooting abilities.
• Good verbal and written communication skills.
• Customer service orientation and ability to work under pressure.

Application Closing Date
6th August, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Kindly note that applicants who do not follow this specification will be disqualified.
• Only Shortlisted candidates will be contacted.
• Kindly note that applications will be reviewed on a rolling basis, and as a result, the process may conclude before the advertised deadline. Therefore, early applications are highly encouraged.
• NB: Malaria Consortium does not accept or ask for payment during recruitment.
• We also would not accept hardcopy CVs; all applications should be sent through the above link.
• Safeguarding: Malaria Consortium is committed to protecting children and vulnerable adults and ensuring that all staff, partners, and representatives uphold the highest standards of ethical conduct.
• Our Safeguarding Policy outlines our responsibility to prevent abuse, harassment, and exploitation in all areas of our work.
• We expect everyone working with us staff, consultants, volunteers, and partners to adhere to this policy and our Code of Conduct.
• By following these standards, we help create safe environments and reduce any risk of harm in the communities we serve.