Support Specialist at Applinet Technology

Applinet Technology is a forward-thinking technology company dedicated to delivering innovative digital, computer, and IT solutions that help individuals, businesses, and organizations thrive in today's digital world. We combine technical expertise with creative problem-solving to provide reliable, efficient, and cost-effective technology services tailored to our clients' needs.

Our mission is to bridge the gap between technology and business by delivering solutions that improve productivity, enhance security, and drive digital transformation.

We are recruiting to fill the position below:

Job Title: Support Specialist

Location: Lagos

Job Summary 

• Join our team as a Support Specialist and become a pivotal part of our company’s success by delivering outstanding customer service. In this role, you’ll advise businesses on optimizing their recruitment process, respond to customer inquiries, troubleshoot issues, and review job descriptions to maximize their success.
• You’ll be directly impacting our bottom line by supporting trial customers and helping them adopt our software, turning them into long-term users and advocates.
• This role is ideal for tech-savvy, self-motivated individuals with a passion for helping customers and a desire to grow with a fast-paced tech startup. If you’re committed to excellent communication and eager to make a significant impact, we want to hear from you.

Responsibilities

• Advise customers on optimizing recruitment processes
• Respond to customer inquiries with timely, friendly advice
• Support users in troubleshooting issues
• Review job descriptions for effectiveness on job boards
• Work closely with other teams to continuously improve customer experience

Requirements and skills

• Tech-savvy with comfort in using modern productivity tools
• Excellent communication skills, with the ability to guide users patiently
• Self-motivated with a drive for career growth in a tech startup
• Availability to work specified hours, including rotating weekends and holidays
• A college or university degree
• A positive attitude and eagerness to help customers.

Salary
N150,000 - N300,000 Monthly.

Application Closing Date
18th August, 2026.

How to Apply
Interested and qualified candidates should send their CV to: applinettechhr@gmail.com using the Job Title as the subject of the email.