Call Center Agent at College Migration Limited

College Migration is an education-tech platform that helps students easily find, apply to, and secure admission into universities abroad - all in one place.

We are recruiting to fill the position below:

Job Title: Call Center Agent

Location: Lagos
Employment Type: Full-time

Summary

• We are looking for experienced Customer service personnel with Technical support.

Responsibilities

• Act as Goto Person between customers and the company regarding After Sales Service (Sales and Technical).
• experience with Email communication, customer relation software
• Develop and sustain customer loyalty.
• Work with various Team Leads to address customer issues.
• Follow up on customers' inquiries and issue resolution.
• Follow up and improve onboarding process on customer projects.
• Manage our Customer Support Channels.
• must be staying close the office less than 15km

Qualification, Skills & Experience

• B.Sc / HND in any discipline from a recognized institution
• At least 2 years experience in Travel agency
• Must have experience in flight booking
• Must be experienced Sales and customer management
• Must be an expert in IT especially excel
• Must be able to deal with multinational organizations
• Must be able to draft proposals for multinational organizations
• Must Reside in Lagos.

Salary
N1,800,000 - N3,000,000 per month. 

Application Closing Date
12th August, 2026. 

How to Apply
Interested and qualified candidates should send their CV to: career@collegemigration.com using the Job Title as the subject of the email.