Advisory Services Manager at GE

Posted Position Title: Advisory Services Manager
 
Location: Ikos - Lagos, Nigeria
Job Number: 1669868

Role Summary/Purpose:    
The Power Plant - Advisory Services Manager (ASM) will work with the PGS Performance Services (PPS) Headquarters (HQ) team to develop advisory services execution plans consistent with contractual requirements and customer needs. He/she will assist our customers in evaluating and implementing the best solutions with a practical approach in order to meet their unique business requirements. Advisory Service contracts will typically be of between 2 and 5 years duration.

Essential Responsibilities:    

• The Advisory Services Managers will be expected to be flexible, within reasonable limits, in location in accordance with the guidelines of the Global Mobility System. For any given country the ASM will need to be legally allowed to work in that country and proficient in the local language. Preference will be given to local nationals in any given country.
• In addition to the key responsibilities below the ASM will be expected to combine his/her extensive experience within management positions of large (100MW+) power generation facilities with the experience of GE processes and culture in order to advise customers on power plant set up and operation. The ASM will be representing the General Electric company and will be expected to uphold the reputation of GE and promote and protect all GE products and services.
• Develop and maintain productive relationships with the customer and staff. Collaborate to plan engagement objectives and strategies that address project risk and performance; Manage expectations of service delivery and overcome customer obstacles and objections
• Demonstrate high levels of technical and professional leadership by accumulating skills and knowledge that are relevant to the customers business and unique business issues; Acquire industry knowledge and use it to improve the customer’s perspective, performance and troubleshooting capabilities
• Deliver quality professional services, ensuring all deliverables are relevant and contain the appropriate level of detail and quality control; Effectively communicate facts, findings, recommendations and solutions to the customer with impact
• Support the PPS Headquarters (HQ) organization in defining and supplying contract deliverables. Communicate progress to the customer and assist with implementation of the relevant systems and processes
• Harvest key site data required to build a plant simulator and provide training to site personnel on basic simulator operations and program installation
• Develop and coordinate the implementation of a site-specific Preventative Maintenance Program and assist the client is setting up their computerized maintenance management system (CMMS)
• Communicate the Training and Qualification program and assist the customer with its implementation
• Collaborate effectively as a team member, leading and contributing to the team’s success as appropriate; Work independently when necessary and leverage customer and GE personnel when necessary to meet objectives and deadlines
• Generate new business opportunities; Understand financial performances of the contract and actively assess/present ways to bring value to customers; Develop long-term customer relationships and networks; Establish relationships with other GE Advisory Services Manager and team members across the regions to serve customer needs; Work with HQ team developing new advisory services products based on customer feedback
• Advise work through effective detailed work planning and directing small customer teams in delivering site operating and administrative procedures

Qualifications/Requirements:    

• BSc in a relevant engineering subject or a lower qualification plus relevant experience
• At least seven years of prior management experience in large (100MW+) Power Generation
• Recognised customer interface skills
• Fluent English and local language skills (To be specified for each initial role)
• At least one year of prior experience with customer market conditions and financial drivers in the power industry
• Strong communication, interpersonal, and influential and written skills
• Flexible to travel and extended assignments

Additional Eligibility Qualifications:    
Desired Characteristics:    

• At least one year of Project Management experience
• NMDC or higher

Application Closing Date
21st January, 2013

Method of Application
Qualified and Interested candidates should
Click Here To Apply Online