Adexen Recruitment Agency is mandated by one of its clients in the Food and Beverage Industry to recruit a suitably qualified candidate to fill the position below:
Job Title: Operations Manager (Expatriate)
Job Reference: 1490
Location: Lagos
Industry: FMCG
Function: Operations & Production
Job Description
- Provide leadership, coaching, and direction to the assigned restaurants, to maximize the long-term sales and profit potential of each restaurant
- Build a positive business relationship with restaurant managers and restaurant leadership team.
Responsibilities
- Demonstrate and reinforce the leadership behaviors and basic people minimums necessary to gain commitment from crew, shift managers and restaurant leadership team.
- Ensure that all assigned restaurants are adequately staffed to maximize sales potential and that turnover among all restaurant employees is reduced.
- Know, enforce and educate all restaurant employees, on all appropriate HR policies, labor laws, security and safety procedures.
- Develop, trains, rewards and recognizes the results of all levels of restaurant employees.
- Consult with the restaurant leadership team on employee commitment measurement and assists with plan to increase employee's loyalty, satisfaction and pride.
- Complete and present performance appraisals based on deemed goals and objectives for each Restaurant Manager. Ensures performance reviews are completed on all restaurant employees in a timely basis.
- Ensure that individual development plans are implemented, and diversity staffing objectives are met.
- Protect the company’s brand by ensuring that restaurants meet the company’s quality control, safety and sanitation standards.
- Teach restaurant managers and restaurant leadership teams critical restaurant systems that produce consistently high levels of quality control.
- Ensure that restaurants properly execute national promotions.
- Ensure that there is an on-going local store marketing plan for each restaurant.
- Coordinate implementation and execution of new products and processes consistently within assigned group of restaurants.
- Consult and is accountable for creating a positive work environment while working shoulder-to-shoulder with restaurant managers and restaurant leadership team to create and accomplish business and profit plan objectives.
- Use all informational resources available such as Project Management Organization, Gap Analysis, and customer satisfaction measurement to identify opportunities and threats to build a business plan to optimize market potential.
- Complete various audits to ensure that their restaurants meet the company's standard practices and procedures regarding cash and security.
Expectations
- Bachelor's Degree in Hospitality or related discipline.
- Minimum of 7 years’ experience in operation.
- Knowledgeable in POS (omega – Micros) programming.
- Problem solving and decision-making skills.
- Financial and Analytical Skills.
- Leadership Skills.
- Good Planning and Organizing Skills.
- Good command of Microsoft office applications.
- Ability to work under stress.
- Ability to work in multi task environment.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online