Brightstar Integral Technology Solution requires the services of a qualified candidate to fill the position below:
Job Title: Technical Customer Satisfaction Associate
Location: Lagos
Key Responsibilities
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Manage Client UAT sessions and perform customer management
- Guiding and performing strategic analysis for the project
- Effectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out
- Assists with or performs administrative tasks
- Create logs to document testing phases and defects and Report bugs and errors to development teams
- Help troubleshoot issues
- Perform Testing which includes stress testing, performance testing, functional testing, scalability testing and quality assurance
- Requirements organization which includes eliciting requirements from clients and translating to Backend Team as well as Translating and simplifying requirements
Requirements
- The Proposed candidate will have:
- A good understanding of software development
- Excellent writing skills (for documenting the process)
- Excellent communications and consultancy skills
- Excellent presentation skills
- Vendor Management Skills.
Application Closing Date
10th December, 2018.
How to Apply
Interested and qualified candidates should send their Applications and CV to:
[email protected]