Technical Customer Satisfaction Associate at Brightstar Integral Technology Solution

Posted on Wed 05th Dec, 2018 - hotnigerianjobs.com --- (0 comments)

Brightstar Integral Technology Solution requires the services of a qualified candidate to fill the position below:

Job Title: Technical Customer Satisfaction Associate

Location: Lagos

Key Responsibilities

Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
Manage Client UAT sessions and perform customer management
Guiding and performing strategic analysis for the project
Effectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out
Assists with or performs administrative tasks
Create logs to document testing phases and defects and Report bugs and errors to development teams
Help troubleshoot issues
Perform Testing which includes stress testing, performance testing, functional testing, scalability testing and quality assurance
Requirements organization which includes eliciting requirements from clients and translating to Backend Team as well as Translating and simplifying requirements

Requirements

The Proposed candidate will have:
A good understanding of software development
Excellent writing skills (for documenting the process)
Excellent communications and consultancy skills
Excellent presentation skills
Vendor Management Skills.

Application Closing Date
10th December, 2018.

How to Apply
Interested and qualified candidates should send their Applications and CV to: [email protected]

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