Smashride is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Customer Support Specialist
Locations: Abuja, Lagos and Rivers
Job Description
- Represent in Smashride any English spoken market, primarily the local market at first
- Support all Smashride users and help them get the most out of our apps
- Create loyal fans by showing them we really care
- Contribute and share ideas to decrease the workload and improve the quality & speed of Smashride 's customer support
- Be a key player in building a support team in a challenging hyper growth environment
Job Requirements
- Understand what does outstanding customer support look like and be ready to go the extra mile
- Be always ready to put customers first, be passionate about helping others
- Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Smashride
- Be a hustler, not stopping after 20 obstacles a day
- Have excellent spoken and written English, any other language is a plus
- Be passionate about new technology and ridesharing
We Offer
- Competitive salary
- Amazing experience working in one of the fastest growing start-ups in the world
- Unique opportunity to shape the transport industry in Nigeria
- A super motivated and talented team to work with
- Flexible working hours
- Free Smashride credit
Application Closing Date
30th March, 2019.
Method of Application
Interested and qualified candidates should send their CV to:
[email protected]