Customer Support Specialists at Smashride Nigeria - Abuja, Lagos and Rivers

Posted on Tue 08th Jan, 2019 - hotnigerianjobs.com --- (0 comments)

Smashride is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Support Specialist

Locations: Abuja, Lagos and Rivers

Job Description

Represent in Smashride any English spoken market, primarily the local market at first
Support all Smashride users and help them get the most out of our apps
Create loyal fans by showing them we really care
Contribute and share ideas to decrease the workload and improve the quality & speed of Smashride 's customer support
Be a key player in building a support team in a challenging hyper growth environment

Job Requirements

Understand what does outstanding customer support look like and be ready to go the extra mile
Be always ready to put customers first, be passionate about helping others
Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Smashride
Be a hustler, not stopping after 20 obstacles a day
Have excellent spoken and written English, any other language is a plus
Be passionate about new technology and ridesharing

We Offer

Competitive salary
Amazing experience working in one of the fastest growing start-ups in the world
Unique opportunity to shape the transport industry in Nigeria
A super motivated and talented team to work with
Flexible working hours
Free Smashride credit

Application Closing Date
30th March, 2019.

Method of Application
Interested and qualified candidates should send their CV to: [email protected]

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