e.Stream is a provider of broadband network infrastructure and connectivity solutions. We are dedicated in providing various services for commercial and public enterprise regardless of their size using Fiber, Satellite Technology and Radio Communication System.
We are recruiting to fill the position below:
Job Title: Area Sales Manager - Lagos North
Location: Opebi, Lagos
Direct reports: Channel Partner Executive
Job Type: Full time
Job Purpose
- The Area Sales Manager Lagos - North is responsible for developing and implementing the strategic area plan to maximize acquisition, retention, sales and profit within the territory.
- The job holder will also provide leadership and strategic direction to team members.
Duties and Responsibilities
Strategic Insight and Integration:
- Establish sales objectives by forecasting and developing annual sales quotas for assigned area; projecting expected sales volume and profit.
- Monitor and analyse key trends in the retail channel and identify potential market opportunities to enable the achievement of extraordinary business results.
- Review the unit’s activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the territory.
- Identify required resources, personnel and funding to achieve the unit’s strategy.
- Establish and maintain relationships with key internal and external stakeholders.
- Leverage relationship within the industry to generate and expand business opportunities for estream.
Technical / Analysis and Problem Solving:
- Optimize selling process and procedure to align with internal cross-functional team in order to support the sales function
- Assign sales targets to teams, identify and implement specific action plans to enable timely realization of sales plans.
- Oversee all daily retail sales and service activities in the assigned area.
- Maintain up to date knowledge of estream products and solutions and interpret retail customer needs to facilitate new value propositions tailored to meet the specific needs.
- Identify and manage High Value Individual accounts within the assigned territory.
- Propose/initiate specific sales campaigns aligned with retail standards and guidelines.
- Lead the implementation of the retail channel programs and plans in line with agreed upon procedures and guidelines.
- Develop commission /bonus models and present suggestions to the Senior Manager Retail.
- Prepare/compile agreed periodic activity and performance reports for the attention of Senior Manager Retail.
Leadership:
- Provide leadership and guidance to team members and manage team performance towards the achievement of overall team objectives.
- Provide leadership for the team and represent the interest of the employees in the team.
- Plan and manage the human and material resources of the territory to optimize performance and enhance productivity.
- Generally motivates team member and ensure employee engagement
- Responsible for the overall performance of the team.
- Provide coaching and mentoring to help close performance gaps where necessary
- Training and development of sales staff
- Interpersonal, Relationship Management & Collaboration:
- Provide useful feedback to product development department on new products.
- Escalate relationship/customer impacting issues not within control to technical unit.
Communication:
- Ensure timely submission of sales activities and performance reports and other intelligence that is essential in achieving the organizational sales target.
- Generate and submit periodic report on sales issues within the to the Senior Manager Retail who will in turn transmit to management for informed decision making
Customer Focus:
- Provide and get feedback from customers
- Ensure customer satisfaction
Financial Management:
- Develop and track annual budget for the area/territory
- Ensure optimization of sales budget.
KPIs:
- Growth in subscriber’s base
- Growth in revenue generation from new subscribers
- Growth in revenue from existing subscribers
- Create high level customer experience/customer satisfaction
- Quality of market intelligence
- Employee/team development
- Employee Motivation and engagement
- Budget optimization.
Requirements
Education & Work Experience:
- Bachelor's degree in Marketing, Mass Communication, Business Administration and Social Sciences
- Minimum of 7 years of relevant work experience in distribution and sales in the consumer market.
- Experience in telecommunication
Competency, Skills & Certifications:
- Global or Local Certification Marketing (CIM, NIMN)
- Market Intelligence
- Appreciation of Digital Marketing Skills
- Microsoft Suite
- Consultative Selling
- Negotiation
- Relationship Management
- Business Communication
- Presentation Skill
- Leadership Skill
- Relationship & People Management
Working Conditions:
- The incumbent may be required to sit in cold (air conditioned) rooms for a long time.
- The incumbent may be required to travel out of station often.
Physical Requirements:
- This position does not require any physically demanding task. However, the incumbent should be physically fit to withstand the mental demands.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online