Rainoil Limited is an integrated downstream oil and gas company. A prominent player in the Nigerian industry, the company’s operations span across the downstream value chain i.e. Petroleum Product Storage, Haulage/Distribution and Retail Sales. Our primary products include Petrol (PMS), Diesel (AGO) and Kerosene (DPK).
We are recruiting to fill the position below:
Job Title: Station Manager
Locations: Kano, Ilorin-Kwara, Eket - Akwa Ibom and Gombe
Reports to: Head of Retail Stations
Direct Reports: Supervisor, Cashier
Job Summary
- To ensure a smooth and uninterrupted flow of operations at the station, through effective utilization of human and material resources, and also ensuring that staff at the station adhere to the rules/ regulations/ policies that govern conducts in Rainoil
Duties and Responsibilities
- Monitors and evaluates station operational and marketing results, and develops interventions to promote business development and growth
- Evaluation of daily sales, meter reading, dipping and lodgments
- Compiles and analyses periodic sales records and consolidates such reports to the Head, Retail Sales
- Maintains excellent standards in all retail activity, driving sales and profitability through the effective deployment and development of station supervisors and cashiers in line with approved budgets
- Ensures that the due process is carried out in the discharge of products and puts in various controls to minimize fraud
- Facilitates daily stock requests from the Logistics and Marketing Departments
- Performs checks to ensure there are no disparities between the stock sold and the cash lodged
- Coordinates both the sales of white products, the lubricants at the stations and liaising with the marketing team to ensure patronage is high in line with budgets and projections
- Periodically conducts checks and inspections at the stations to ensure conformity with safety standards
- Raises requisition for stock replenishment, which is then approved by the head of Retail Stations
- Makes sure that all station activities and expenses are within the approved budget
- Implements HSE Standards and controls in the retail stations
- Tracks and addresses customer feedback and complaints
Job Interactions
Internal:
- Accounts
- Marketing
- Logistics Services
External:
- Customers
- Financial Institutions
- External auditors
Qualifications
Required:
- Minimum of Bachelor's Degree/HND in a Social science, Management, Accounting, Finance or Engineering or related discipline is required
- Minimum of Four (4) years’ relevant experience in the Marketing/Sales unit of an organisation in the oil & gas industry preferably in the retail stations
Skills and Competencies
Skills:
- Asset management
- Sales & Marketing
- Industry and business knowledge
- Marketing Strategy development/implementation
- Understanding of leading practices in Bulk sales of oil and gas products
- Relationship Management
Competencies:
- Communication (verbal and written)
- Leadership
- Stakeholder management
- Planning and control
- Customer relationship management
- Negotiation and persuasion
- Entrepreneurial orientation
Working Conditions
- Business Hours: Normal Working Hours
- Work Tools: Phone, Computer
- Physical Exertion: Yes
- Travel Requirements: No
Performance Area and Performance Measures/Indicators
Customer Service:
- Customer growth ratio
- Ratio of customers’ complaints to customer satisfaction
- Number of unsolved customer issues
Supervision, Controls & People Management:
- Number of controls in place to prevent fraud in the stations
- Number of incidents discovered and resolved
- Feedback from Sales officials
- Frequency of station downtime or closures
Learning & Development:
- Frequency of staff training
- Frequency of on the job accident due to lack of training
- Staff performance index
Reporting:
- Accuracy, timeliness, completeness of reports
- Satisfactory feedback from the Head of Retail sales
Asset Management:
- Frequency of Damages in stations and Retail outlets
- Availability of Required Equipment for maintaining the retail outlets e.g. fire extinguishers.
Profitability:
- Variance between budget and actual sales
- Turnover rate
- Ratio of Turnover to Station costs
Application Closing Date
28th January, 2019.
How to Apply
Interested and qualified candiates should send their CV to:
[email protected] using the job title and location as the subject of the mail.